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"Hotel halls could have been cleaner."

"Convenient parking next to a great restaurant, Fire and Smoke. Check in check out was smooth. "

"The breakfast was make your own waffle. Dirty "

"Great breakfast staff!"

" Fine"

"We usually stay at drury properties no matter where we go, Fairview heights even though a newer one was probably the worst. The rooms were clean but the pool and hot tub were absolutely disgusting there were hair, skin pieces, bandaids, and the overwhelming smell of urine. You could tell it had not been cleaned in a long time. And the hot tub jets did not work at all it was stagnant people soup. The staff seemed to not care about anything at all. The food a Drury's are normally great but they swapped taco night (which our kids love) for some overdone dry and somehow still greasy meatballs and rice.... My kids didn't eat that night it was so gross. Breakfast was not up to Drury standard either it was the most disappointing Drury experience I've had. With the premium price the facilities and the food should be much higher quality. "

"The pool was closed even though the website said it was available. The sheets and towels had stains on them. My significant other saw a cockroach in the bathroom."

"The initial staff I talked to the guy was fine. Most of the staff were OK except for the lady that I talked to in the end. The manager wasn’t there when I checked out in the afternoon to complain about the mold in the bathroom.to get a refund."

"Lovely hotel with exceptionally nice staff and clean and great room!"