Stoke-on-Trent Stoke Minster Hotels

"The staff were all very friendly and helpful, the room was very clean, the hotel was ideal for us because we went to the football match."

"We couldn't stay in the room and had to leave immediately. It was dirty with a smelly bed, crumbles on the floor and inside the wardrobe. Our keys weren't in the lockbox some resident had it. People in the building were partying, smoking weed and harassing women. The host took so long to reply and started being rude when asked if we could have the room cleaned. Stay away from this place for your own safety and sanity..."

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"Birthday stay for my daughter was a lovely stay Bed 10/10 Bath 10/10 Cleanliness 10/10 Noise level - people coming back on the same floor very loud but nothing else bothered us Breakfast 10/10 help yourself hot and cold Good variety Will definitely be back again "

"Very friendly and helpful house manager who set up TV in another room given my room was taken Lucky he was there and door was open on arrival however as otherwise would have been tragic as no idea how I would have got in and my room had been double booked with clients already in and if any issues, no idea where he is to get hold of which was the case later as I had no towels so was leant one from another room. Luckily another room was available so I had somewhere to stay on arriving!! Could have all gone so badly! Advertisement also suggests I had a bath hence why i booked it but no bath available!! The place was very clean and very comfortable bed and pillows so slept well. I was lucky with other things!! The review would have been appalling otherwise. Also please use white bedding rather than random duvet sheets...looks more professional. Plus paint the small areas of wall white that have been stained or paint fallen off "

"The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but everyone has their own preference. We shared the house with 2 ladies the first night who were really quiet. The second set of guests were much noisier; banging cupboards and doors early in the morning, but that isn't down to the host. I would definitely stay here again if I was in the area. The only thing I would improve is the communication. We drove 4hrs and despite messaging and calling a couple of times it took a long time to get the code for the key safe. "

"Booked a room for this accommodation but was told we had been double booked and wanted to move us to a different house. I agreed although I was really nervous as what to expect and rightly so. This property is a house share/ house of multiple occupancy. there was people clearly living there speaking loudly all through each night we stayed (2). I hadn’t contacted the owner as I blamed only myself for not looking at reviews and doing my own due diligence. I made a mistake, I hope the next sees this and doesn’t. To be fair the WiFi was really good and the kebab shop next door was alright too "

"It was a room in a house "

"Not worth it "