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"We've stayed at several Best Western Hotels over the years in different states of the USA. You stay there knowing they're three stars at best. However, this one, although clean enough, was quite dingy & gloomy with the general environment seemingly depressed. It's okay but strictly average imo. We'd unlikely stay again."

"Great stay"

"Very clean and room was great"

"My husband had just had mouth surgery. The front desk manager as well as the housekeeping manager were absolutely phenomenal!!! So kind so helpful and the property was immaculately clean… we will definitely be back and recommend to others. Thank you again for your kindness! "

"The main criteria for me in a well rated hotel is a clean space that allows a comfortable night’s sleep. While this hotel was clean, their central air was not working during my two night stay and they had no fans available. The temp in my room did not get below 75 and for a woman in my season of life, it was unbearable. When I inquired at the front desk about a fan, the clerk told me he had it worse because he was standing under hot lights all day. Also. It really makes me mad when housekeeping loudly raps on the door more than two hours before checkout time despite the do not disturb sign hanging on the door. "

"Stuff on room very poor condition and customer service is terrible I don’t like it "

"Warm, professional welcome. Great room facing the waterfall. A quaint, up to date hideaway in the trees just 2 minute walk to restaurants and shops "

"The hotel was overall clean and comfortable. There were a few areas of the common place that could use some TLC. Like the elevator. We were right above the breakfast area and in the morning we could hear a loud talking under us beginning around 4:30 AM which we realized was the staff members setting up the breakfast which was a little annoying because it woke us up much earlier than we had planned. We would stay again. Very convenient, clean and comfortable overall."

"Great room size"