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"Fantastic location and wonderful staff! Overall we had a good stay at the Century Plaza hotel. The hotel room was a little older but clean. It had a kitchen, sink, oven, and full fridge. No desk in room. Giant tv and it had all the apps if you want to log into your account. Just remember to log out of your account because it looks like it does not reset. “Dan’s” Netflix account (previous guest) was still logged in. Don’t worry we logged him out. Fridge had some old spills in it that was not cleaned from previous guests. Cupboards and fridge are were a little older. But clean. Bathroom - Personally, I have a thing about bathrooms and the bathroom was a little older, a little in need of repair, and a little gross for me personally - compared to MY PERSONAL bathroom hotel standards. It was a clean bathroom …. just a little old, had some rust and mildew. I just don’t look too closely and I am ok. Pool area was in the basement, not heated, and no hot tub. The showers in the pool area had mildew and mold. But was well stocked with shower need and towels were clean. Kids enjoyed the pool a lot. I did not use the gym this visit but it looked great. Again it was in the basement. I have platinum EXPEDIA status but was not offered an upgrade at all. Parking is great. - if you have a car. A good hotel, and perfect location. I did not mind it because the main purpose was just to sleep in it. We were always out and about during the day. I would stay here again. :) "

"Lunch was great with vouchers."

"Two of the three elevators were broken. The airport shuttle was excellent."

"Great location for business trip, zero complaints"

"Property’s location is very good. It’s well maintained and staff is helpful. Only thing I was not happy about was we had reservation that included breakfast and there was my wife, my 13 year son and me, and they say breakfast was ONLY FOR 2, which means we had to pay extra for son’s breakfast which is not big deal but to me it doesn’t make sense. Anyhow our stay was really pleasant and I we liked it. I gave them high score but they need to work on breakfast deal."

"The staff were beyond amazing. The building and room were nice. My only complaint is the lack of air conditioning. Even in winter it was really stuffy and hot. "

"I always chose to stay here when I’m coming in on business. What an incredible vibe and environment. Staff is always extremely helpful and room service the people are wonderful hardworking and so giving. For a casino hotel it’s incredible how quiet and lovely it is. It’s truly an experience. Thanks again for such a seamless stay when I leave early mornings and like the smooth organization. Can’t wait to stay longer next time!"

"Buena ubicación"

"Great experience. Clean, comfortable and quiet. The staff was able to help with all my questions, and went above and beyond to ensure I was happy. "