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“Bedside table had something sticky spilled on it”

“Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of……

“Clean room that was very large. Smooth and quick check in. Would stay here again!”

“Their amenities listed are completely false. From no beach access due to health concerns all the way to no wi-fi. Would strongly suggest to go elsewhere unless you enjoy being freezing cold all night and buying your own toilet paper.”

“clean smell in lobby”

“Good hotel”

“We stayed two nights for a dance competition. The hotel was clean, staff was friendly, and there was a variety of food items for breakfast. ”

“Great stay!”

“Excellent Stay as always”

“.”

“Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

“good breakfast no chargers for ev nearby.”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like……

“The main part of room was somewhat clean but something splattered on wall. The bathroom was gross with a dirty floor and no shower curtain. The response I got the next day about the shower curtain was not an apology, just - well we can put one up now if you want. There were little ants all over the room and crawling on the bed. I would never stay here again.”

“Room smelled like smoke they offered to move us we declined”

“We truly enjoyed our stay at the hotel. Everything was very clean, the breakfast was wonderful, and the staff was extremely kind and welcoming. The hotel truly deserves every compliment. We would be very happy to come back again.”