Ramsgate The Custom House Hotels

"I have stayed here many times. It has always offered good value, decent, no frills accommodation. However, this time, the room really wasn't acceptable. The bathroom basin was badly cracked and the bath plug had been replaced with one that was significantly smaller, meaning that I couldn't fill a bath, as the water ran out as fast as the tap was filling it. I had also asked for a quiet room and was assured that I was away from the road, but the traffic noise kept me awake until the early hours."

"Fabulous room with comfy bed and both windows that open and air con. Good shower and bathroom. Nice touch with personalised letter and chocolates on arrival. Staff were all very friendly and helpful. Lovely breakfast. A 15 minute walk down into the town and beachfront. Would definitely recommend "

"Yes very nice stay"

"The room was a nice size but needs improvement one of the lampshades was missing from the bedside lamp so was just a light bulb I did report to reception but was not repaired one of the windows had duck tape holding the glass in place these are things that could be easily fixed The hotel it’s self is very clean and the staff are friendly there is a bar that had live entertainment on the Friday night The room we had has a nice view of the sea and had tea and coffee facilities and bottled water daily "

"A warm welcome greeted us in reception the room was clean, tidy and fully equipped. The staff were very friendly and made us feel at home, overall it was a very pleasant stay and we will certainly return."

"Room was excellent bed supper comfy and the pillows amazing! Had an amazing steak for dinner with peppercorn sauce! Breakfast full English on point highly recommended "

"Best stay loved it❤️❤️"

"We had such a wonderful stay. The home was beautiful, clean and comfortable. Bigger than the photos show. Location is perfect, an oasis in the center of town. We will be back :) "

"Beautiful property in an excellent location with lovely seaside views. House is very grand and tastefully decorated with nice attention to detail with local history books etc. Beds were very comfortable, kitchen was very serviceable, although would be handy to have a few more essentials provided i.e. cooking oil, but supermarkets are not far away."