The Docks hotels in Liverpool

"The hotel is closing this Sept for a two year renovation. Some staff have already left for other city jobs. Both sink and bathtub did not drai well. The room tv was so small it was almost impossible to see. No bar soap provided. Asked for a one hour late checkout and it was granted but almost begging. Good location. Dave in the restaurant was good as well as both doorman. Possible maybe second stay but only after renovation."

"Excellent spa facilities, clean rooms, nice breakfast, a real treat in a picturesque location"

"Very good, lovely staff comfy beds but not enough plugs in the room"

"All the social areas are really nice. Rooms are a bit more basic."

"Great stay and great location just 2 mins from the bus stop from the airport. Friendly staff and clean and cosy room. Food in the restaurant is excellent and reasonably priced. Only shame is that the windows dont open, a little bit of fresh air is always nice but the air conditioning works well. Second stay here, would come back again."

"The hotel is beautiful and the bar /restaurant serves amazing food and drinks. Only negative was how small the room was, we booked a classic room and since the rooms are most likely different shapes / sizes we were unfortunate to receive an awkward sized room in which it was difficult to just walk around the room without feeling like you were knocking into stuff "

"The hotel was very central for what we needed. Although the staff were polite there was no other interaction. Even though I checked in online I still waited 19-15 minutes to get the key. When I mentioned I had added breakfast on and needed to pay for it as the room was pre-paid. He had no idea!. Then looked and apparently found the note. We asked for another bulb for the lamp in the room and was asked whether we tried all the other sockets first. Yes we had and then tried the bulb on the other lamp which worked. It was clearly the bulb. Maybe because we were two girls he thought were couldn’t work that out. The hotel definitely needs updating. A lot of peeling paint in the room and bathroom. Breakfast was lovely. Lots of choice. "

"Friendly helpful staff to check in, car park was full but nearby multi story was close by and can drop your bags off before parking. Room was clean and spacious and had great amenities. Would definitely visit again! Right next to the arena too for a show :) breakfast was included too and was a solid selection. "

"Lovely hotel and fantastic views, my room was too warm because the weather on the day I stayed was amazing! Unfortunately the thermostat in my room didn’t work, I reported it in the morning during check-out and the receptionist was lovely, didn’t charge me for parking and was very apologetic. I would stay again!"