London The Mall Hotels

"Beautiful hotel with lovely staff."

"Check in time.should be respected "

"Great location, near soho, parliament and right on the Piccadilly line! Staff was very friendly as well ! "

"A smooth, professional and friendly check-in with Nalin. Comfortable and clean rooms in a beautiful building excellently located for shops, theatres, Covent Garden and the river. Fab!"

"Great location for transportation and visiting the theater and many restaurants/pubs nearby. Room was spacious, comfortable, and quiet. We would have liked more pillows on the bed and fluffier ones. Breakfast variety was excellent, the buffet was HUGE and staff were constantly refreshing items. The breakfast room was noisy and a bit chaotic because there were a lot of guests, but we were seated immediately each time we visited. Staff were very friendly and efficient! Overall a very comfortable stay. "

"Older hotel, but made up with it from the friendly staff, comfy bed, fluffy pillows, storage space, free water/bottles, and toiletries. Plus, the location was incredibly ideal for our trip because major busses stop out front and it's near 2 tube stations and Trafalgar Square and the Jubilee Bridge. Will definitely stay again if we return! "

"Lovely polite staff very professional. Executive lounge fantastic "

"Very clean and spacious room, staff was very friendly and great location! "

"We had a wonderful stay at The Londoner, it’s luxurious, boujee, and has a really great vibe throughout the hotel. From the moment we arrived, the staff were incredibly friendly, welcoming, and genuinely helpful, which made the whole experience feel special. Our room was on the smaller side, but it was beautifully designed, spotless, and felt very high-end. As it was my friend’s birthday, we were lucky enough to receive an upgrade, which was such a thoughtful touch. We were also given a drinks voucher, which we used at the rooftop bar, this was a real highlight. The views had serious wow factor, the atmosphere was amazing, and the food was absolutely delicious. The spa was another standout. It felt calm, indulgent, and immaculately clean, with lovely cabanas and a really relaxing atmosphere throughout. Overall, The Londoner feels like a proper treat – stylish, indulgent, and perfect for a special occasion. We’d absolutely stay again. Thank you to the lovely staff for making it special!"