Tierra Bomba Island Hotel with Pool

"The staff is helpful and friendly. Outdoor pool is very relaxing. Food is the best!"

"Excellent service and great location "

"Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour journey, especially after it was confirmed by the hotel in writing that we were going to get connecting rooms at Check In. The hotel manager at the time of the ship was extremely nice. They did offer us 50,000 Hilton points which covered the first night in separate rooms the front desk staff almost seems standoffish with Lil to very minimum interaction now for the hotel. This hotel is located 14 minutes from the famous world city this property definitely looks a lot better in the pictures and is deed. When advertised they showed tennis courts to our shop, we went downstairs to play and we’re hit with the bill of $$40 Canadian per hour, which made no sense but according to the people on the tennis court, the property did not own the tennis court the swimming pool we’re good. The food at the snack bar was decent. The beach was not the best. Water smelt like gas due to the big boats. The Hilton was a No for us. Please research before booking. "

"Encantada con todo el servicio y empleados del Hotel, excelente todo. "

"We love this hotel. Location, breakfast, staff and facilities are all really lovely. "

"Great hotel and staff"

"Nuestra estadía en el Hotel Estelar Cartagena fue una experiencia excelente. Desde el momento en que llegamos todo fue perfecto. Nuestra habitación tenía una vista espectacular al mar, lo que hizo la estancia aún más especial. El área del lobby es hermosa y muy elegante, y la piscina con esa vista al mar simplemente increíble. Es el lugar perfecto para relajarse y disfrutar de Cartagena. Pero sin duda lo mejor de todo fue el servicio. Todo el personal fue muy amable, atento y siempre dispuesto a ayudarnos. Queremos agradecer especialmente a Raúl, Alfonso, Juan y Mildreth por todas sus atenciones y por hacer nuestra experiencia aún más especial. ¡Definitivamente volveríamos!"

"The entire property is well kept, rooms are clean and staff is very cordial."

"Me sentí muy incómoda porque al llegar me hicieron un downgrade de la habitacion y simplemente me dijeron que eso es lo que había, mas o menos qje de malas. Servicio al cliente bien precario. Logré al final lo que me merecía pero habria preferido desde el principio que me trataran como corresponde tratar a un cliente"