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"Everything was great until these “spring break idiots” were trying to act tough with other same age people running up & down stairs hitting doors yelling violently threatening each other to come out & fight. Called front desk TWICE to send security before someone got hurt but NEVER saw security show up AT ALL. This place would’ve gotten an 9.5 out of 10 if it wasn’t for that incident. Really ruined my mood & killed the great vibes we had. "

"Had a great time"

"Lovely place next to the sea Good grounds nicely maintained Gorgeous pools very well located Great facilities for all "

"This is our first time to Cabo and to an all-inclusive property. The resort overall is overall clean, quite well run. There is direct access to the beach although it is not swimmable - there were patrols to ensure we didn't walk too close to the waves. The hotel room was spacious although could use some upgrades in the bathroom. Housekeeping service was great and prompt to response to our requests via their Hyatt app. We were happy with the food options - all the restaurants had great selections and quality for decent for the price point. I especially appreciate the large selection of mocktails since our kids got to enjoy some "fancier" drinks than just juices. One thing to improve would be on the consistency of restaurant service - we had a couple great servers but overall we had to ask for the same things several times. We also appreciate the option to drop off our kids at the Explorer Club so we could enjoy the meal at the adult-only restaurant. The kids club seems very fun as they have different activities throughout the day everyday. Our kids were only there for 2 hours and they had a great time. Overall we had a very pleasant stay at Dreams and would recommend the property. "

"Friendly staff and clean facilities "

"We were welcomed at the property beautifully. There were drinks available, the check in was smooth and although our ocean view room had 2 giant palm trees blocking the view of the ocean (a little sneaky)— the room was spotless and clean. Now, before I came I did write to them to ask for their help setting up some special things for my sisters birthday. I wrote twice and received no response. Here is what was great: 1) one of the concierges (I wished I remembered her name- maybeMaya? ) was Amazing!! She set us up with a great whale watching tour, made a couple of calls for me, was super professional and delightful… 2) they had a nice bar pool 3) housekeeping staff are amazing. Our room was always cleaned flawlessly and they were super polite and kind. Here is what wasn’t: 1) I asked the concierge to help me find a hairdresser to get my hair done. I asked him for prices and he gave me a range. I was very clear that I My sister and I went to the hairdresser to get our hair one. They did a fine job but the bill came and it was $800. The owner sneaked off and left her receptionist to manage telling us the news. Now shame on me- I should have confirmed pricing when I went in. But when I knew the top of the range- it was inside my budget (it was going to be at the most 250 each) —- when I went to complain at the concierge- he was totally useless. Didn't do anything to help, didnt offer anything to make up for it- and the manager never called me as I requested. . "

"Excellent stay, altogether. The staff was amazing…Just had a little issue with the tub working in terms of the drain, which never was really rectified."

"Clean room "

"Hotel was okay, we were celebrating 10 yr anniversary and never got anything special, only 1 dessert that we waited for over 20 minutes to get and said "happy anniversary". The first night we went to dinner to the Mediterranean restaurant the waiter was careless and felt like he was there forced and even the manager greeted us and asked how many years of marriage and didn't even bother to do something special haha. Other restaurants in Cabo tried harder with this. We never received the free bottle as stated on the check in. Another issue was the dinner, waiters always took a very long time. The store inside the resort was expensive, 100 pesos for an electrolyte I feel it was too much, not even at the airport. The resort is not eco friendly, they use plastic water bottles. Overall, stay was okay but what we paid I think other options are better. "