Search Chalets in Tsuru

"Lovely place. Exquisitely comfortable"

"O único defeito é o trânsito confuso e conturbado de Hakone! Pouco se fala sobre isso!"

"Beautiful place and really nice food."

"Hotel was clean and the staff were all very polite and helpful. The beds were a little uncomfortable, the AC didn’t work well and the room was hot but we were able to open the windows which was nice. Overall, the hotel was dated and guest rooms could use a renovation "

"The room was a good size and the bathroom very clean & well decorated. The staff were lovely, very attentive and the complimentary shuttle to the train station is a great service. I really enjoyed the traditional Onsen experience and dinner in the Kokorogi restaurant was delicious - nicely presented & great service. We were treated to a beautiful view of Mount Fuji at Breakfast! "

"The spa is excellent and had an amazing massage treatment too. "

"I booked mountain view and the room did not disappoint! It was beautiful. However, I am giving 4 stars reviews as the staff weren't enthusiastic to help and the coffee machine is only available from 3pm. It would be helpful to get coffee in the morning. "

"Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone. "

"Rooms were fantastic "