Newcastle-upon-Tyne Tyne Riverside Country Park Hotels

"I tried to cancel did not go"

"Ideal for our family overnight stay during school holidays. Everything positive as we liked it. Convenient for the Metro Centre shopping and activities for the kids."

"Room decent size, clean and big bed, v comfortable. great shower. Staff were very welcoming and efficient. Food was good pub food and plentiful. We really enjoyed our stay"

"We'd go again if in the area, we arrived late and left early but staff were very helpful. On site brewed beer very nice too. Plenty of parking."

"Lovely room. Excellent food"

"After been in several lodges throughout the country we were so lucky to have found Jem lodge. The location is amazing the lodge is immaculate with all the simple extras that elevate it way above others. The hosts were superb so friendly and helpful just can’t say how good it is."

"Clean and friendly staff "

"The cottage is lovely, however 60 to clean it was a joke when it wasn’t even that clean when we got there and had to hoover it ourselves due to a few bugs on the kitchen floor and the rug in the living room covered with stains. The TV didn’t work and couldn’t receive any channels, and when we spoke to the customer service team they basically said we didn’t know how to work a TV, even though there was clearly an issue with the Ariel. Beds are comfy, place is nicely decorated, but just wasn’t happy with the customer support team treating us like idiots and the 60 cleaning charge. Also, once booked in you receive so many messages a day regarding a private chef or a tour guide that it became a nuisance and started to ruin the build up to the holiday. I’m not saying don’t stay here because it is a lovely cottage. However, sort the tv out and actually clean the place properly to warrant charging us 60 to clean it if you have a pet. "

"Fantastic location. Ideal for what we needed but also really rural-feeling and peaceful. We found it quiet and charming. We enjoyed wandering in amongst the old orchard and down through the copse, across the scrubland that forms part of the floodplain of the Tyne. It was good to know there are badgers around although we weren’t lucky enough to see anyway. The dawn chorus was impressive. Very pleasant indeed. Definitely will book again if we’re back in the area. "