Aparthotels in Washington

"We booked a room at the Doubletree expecting a wonderful experience. However, we were very disappointed in not only the room but the parking situation & the way we were treated. First, we were not informed there would be a Cryptocom convention going on which took up all the parking and causing the driveways to be blocked off. We ended up having to park near the valet parking & walk all the way to the rear of the property (section 5B) carrying all of our luggage. Three members of our party are senior citizens & it was very difficult to manage. There were no signs to indicate the main lobby so we drove around & around trying to find a way to get in to register. When we got to our room there were so many non-working/broken things in the room we couldn't believe it. We made a long list of the items and then reported them to the office. They told us to just write to you without anything being cleared up. When we asked for a porter the next day because we could not carry our luggage back through the parking lot, we were told that the parking lot had been unblocked & we could walk back & bring our van closer. Thank goodness for that. They said they would send a porter up to bring our luggage down, then called back later to say he had been sent on an errand & couldn't help us. We began bringing our luggage down, got another phone call saying that they found someone who would help us. He showed up on our second trip with the luggage & just pushed a cart at us, but didn't help at all."

"The positive first. The large atrium, lobby was large and able to handle family meeting spot to visit. The hotel was a meeting place for our families traveling in from different cities. They did provide water in lobby on one day, Sunday. Our stay was for 3.5 days. On first day our room have one bath towel. There were two adults! Day two I requested another bath towel and additional plastic cups and coffee pods. These items were never provided. On 3rd day I personally stopped a room maid servicing rooms to ask for assistance. This was after she passed our room door with a note on door requesting service!, placed on 2 nd day of our stay! Many hotels offer coffee in lobby also. This hotel has only a Starbucks. And a very big issue was this room was on top floor of our section of hotel. Right out one window was a very large soffit light that was big and bright all the dark hours. Yes, there were blackout curtains, but they were not very effective. I wish this issue had been mentioned when renting room. At least a caution that there were bright night lights in the area!"

"Overall great stay again, rooms very clean and comfortable. Only complaint is the one working elevator out of the two. Its been down for over a week now which can cause long waits and congestion in lobby. Otherwise staff is very helpful and courteous. Unfortunately did not eat at restaurant due to very bad reviews but plenty of choices nearby. "

"Everyone was helpful, friendly and supportive. Great hotel."

"This is a very old hotel, there is not breakfast menu, you may go to the attached restaurant and purchase with a 10% discount, the air conditioning is like something I have not seen since the late 1970'a, no thermostat, a wall unit, with two dials"

"The room was amazing as always. We stayed here last year. The staff were super helpful and friendly. The room was cleaned and ready for us shortly after"

"This hotel is in nice condition. Offer a small fridge and microwave in the rooms which is convenient and nice. Staff is always helpful with easy Check-in, checkout. Basic breakfast but I wish they’d offer almond milk for us lactose intolerant guests and some gluten free options and occasional bacon or real sausage links. Otherwise it’s great with pool AND laundry facilities. You get your money’s worth."

"The room was spotlessly clean. And the staff was very attentive to my every need. I will be staying here again next time I am in Seattle."

"Our room was nicely appointed and quiet. The coffee shop was gone, but the upgraded coffee machine in the lobby was a nice replacement. I hate to complain, but the beds were not very comfortable and the pillow were very lumpy - we had some trouble sleeping. Also, vacuuming the lobby in the morning around people sitting in the chairs and sofas was not very considerate, seems this could be done earlier, when there are no people having coffee and relaxing in the lobby. We were told we could split the bill when I called ahead of our visit, then we were told we could not do so when we arrived - awkward. The rooftop patio was enjoyable, and the staff was helpful and friendly."