「Staff member provided great customer service. Very pleasant, offered to sign us up for Hilton rewards, recommended a great place to eat. Laura is a credit to Hilton.」
「I liked the service when we checked in. The room was good. Breakfast choices were ok. The only thing I did not like was the placement in the shower of the different bottles. I wish they were on a different wall.」
「Was overall ok… staff especially Michelle was absolute amazing and kind. The one rest to Change the sheets on my room because my son had an accident was not done. Although I asked at 8am, it was not completed upon my return to the hotel at 2 PM. At that time, I was advised that housekeeping had left for the day and was given sheets to change them myself.」
「So pleased to find another new hotel in York for the large numbers of people that come to the fairgrounds for events.
Good complete breakfast with bacon and eggs and other choices. 24/7 coffee (hot choc). Wonderful QUIET ac/heat! Very comfortable bedding. The pool was not in service. Staff was very accommodating. 」