「Rooms were nothing like what was displayed on Expedia website. Room was old, tired and not great. Marked walls, no backing on curtains, safe not bolted and cold be physically lifted, closet was merely a curtain hiding a hanging rack. Misrepresentation of what we paid for - not a great customer experience at all. Don’t trust Expedia websites or poor customer service. Tried seeking a refund but got nothing. Truely woeful and will never use or trust Expedia again - don’t use them ever.」
「Perfect central location. If you must drive… please email them where to park and how to navigate Positano… it’s not for the faint of heart. The boutique hotel is immaculate, perfectly located, and front desk was super friendly. We loved our stay!! Next time we hire a driver vs doing it ourselves」