「AVOID THIS HOTEL
One of the towels provided had a brown stain that was extremely ugly (doubt it may be undesirable marks, with a bad smell). What's worse is that I discovered it after shower when I was using it. This was unacceptable, especially for an esteemed vacation house like this.
When I reported the issue to the front desk during check out, I received no apology and was told that no compensation could be offered because the booking was made through a third party (on Expedia), and the...
「1- cleaning room but the towels stained although they change the towels every day
2- staff are friendly but they don't fill the soup dispenser
3- the breakfast is not good no variety the same scrambled egg and waffles only every day no change
4- they are very friendly but they saw that I had a lot of heavy bags eventhough they put me on the second far away from the reception with no elevators」