海兰维尔 3 星级酒店, HK$570 起

“Breakfast was fresh, but lines are long.”

“Friendly staff ”

“No complaints”

“We have stayed at this Best Western many times and we like it so well, we keep going back.”

“good”

“Very nice in every way! ”

“All good ”

“No refrigerator or coffee in room. Coffee is premade in the lobby. Twice the pot was empty. The breakfast I paid for was raw. Toilet was broke all wkend. My mom had to clean the drain in our sink because it would back up constantly. We took pics for proof. Id never spend my money there again. Way over priced for a dirty place with nothing to offer. Charged me $29 for a drink. Gotta pay for parking. My brother's room was dirty and used when they checked in They actually sent him up to a dirty……

“Check in was the assistant manager who took 4 phone calls while checking us in, not putting them on hold but full phone calls. Pool had algae and was cold, only hand towels at the pool not full towels, black mold and sitting water puddle on pool deck. Room shower has pink slimy mold as well as black mold. Room had two door locks had been broken into causing sharp metal one of which poked a hole in my husbands shirt. Coffee maker didn’t work. Shower would be extremely hot and switch to extremely……

“Condo was clean, front door parking, overall great experience.”

“The shower was filthy and the toilet was clogged. The staff seemed unconcerened when i told them. I only stayed 1 night and didnt find the issues until the morning. ”

“Asked for clean towels and the front desk attendant was super weird about it. Asked for us to bring the dirty towels down first because they don’t have many towels in the hotel so they need to have them on rotation.. like I just needed clean towels to take a shower. Also the shower never got super hot. It was luke warm. Breakfast was very basic.. ”