Shima 3 Stars Hotels

"Clean, new, staff is great. "

"The breakfast was great and onsen experience was good. We booked a room for four, but only provided robes and towels for three. The front desk was not happy using Google Translate and mocked the fact we did not speak Japanese. "

"Cool hotel with a great amenities, great view and a very helpful staff."

"A very cute Ryokan with a nice onsen. The property is fairly run down, but otherwise a nice and quiet location and was clean."

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"Great stay loved it"

"Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!! "

"The staff were very hospitable, and the food was delicious."

"Amenities were extremely good. The hotel is in a really good location in Shiga Kogen. The food and drinks were good. The staff was always helpful and friendly! "

"Spacious room. Unbeatable location. Good food and great staff. "

"とても快適でした "