「Desk staff are friendly and willing to help however they are not careful in handling things. They took a wrong registration paper for me and I had to ask twice to change back to my own registration paper. In addition, I was quite disappointed that the airport transport driver didn't show up and I had to take a taxi to the hotel. (I waited 10 minutes so obviously he was late, the driver should be there before passenger arrival)」
「Great location , consistently great customer personal service , delicious breakfasts and food in general. Hyatt Regency has a very caring team at the door, at the reception that make foreigners visit to Bishkek so easy and pleasant. I am truly impressed by this hotel.」