荷姆斯泰德 5 星级酒店

“Not new but well maintained. Good Service. Perfect location. Fair price.”

“The Kimpton EPIC is one of my most favorite places to stay! So very well placed within the Miami downtown area. The staff is so awesome, very helpful and friendly. The room was immaculate! Awesome views and the amenities were great. We had a small blip with the wifi, it dropped for quite a bit on the morning after we arrived. Other than that small inconvenience our stay was amazing! The hotel is walking distance from Whole Foods so that was a plus and it was an easy walk from the bustling……

“sevice is great”

“服务员很敬业，早餐东西不多，但品质好”

“Comfortable bed. Nice decor. Large window making it nice and light. Liked the large sofa and coffee table in the room. As they have in some other Miami hotels I have stayed in. This hotel would be even better if there was water hydration station in reception or level 25. Although there is a self making coffee machine in room. Complimentary coffee in morning in reception or level 25 would also be appreciated. ”

“整体感觉还是不错的，服务落后于其他四季酒店，需要改善！”

“酒店老旧，出行不便。环境不错，高尔夫球场非常棒！”

“Beautiful place to stay.”

“The room is clean and good ventilation, but without toothpaste and toothbrush. There are many choice on TV channel and also can connect to Netflix and Youtube, however, the WiFi connection in room is poor.”

“给到的房间是很大的套房，说是升级但与预定照片内饰不同，且就变成了没有景观了遗憾，还不如不升级呢!”

“wifi需要钱 停车45一天而且取车速度慢 住两晚 第一个房间洗手盘漏水换了后厕所连堵两天 行政楼层的早餐基本没东西吃”

“是本次出游中Ritz中评价不好的，地理位置偏，酒店装修老旧，还好床品卫浴保持了Ritz的品质”

“.”

“Good stay”

“ Better than expected!”

“À l’arrivée, nous avons dû repayer la chambre alors que nous l’avions déjà payé via Expédia. Les gestionnaires de la chambre ne sont pas sur place. La réception de l’hôtel ne peut pas soutenir les clients. Des bris étaient présents dans la chambre avant notre arrivée, mais les gestionnaires, qui ne font pas sur place tentent de nous les facturer. 4 jours après notre départ, la facturation n’est toujours pas réglée. Par ailleurs, l’emplacement est très bien et sécuritaire. La chambre en……

“We were unable to stay at this property and the person at the door would not us in. The person I spoke to by phone insisted someone(unidentified) sent me an email saying there was no vacancy. There was no email and I prepaid for two nights. We had to find another place at 1:30 am. Glad we had rented a car.”

“El proceso de checkin muy complicado, debíamos enviar la id del titular pero nunca pudimos a través del link de la página de hoteles.com así que hasta q nos dieron el correo del administrador lo pudrimos completar. Muy austero, no limpio en especial piso pegajoso y sucio, camas incómodas y lo peor LA LLAVE DE LA REGADERA DEL BAÑO ROTA NO PODÍAS TOMAR UN BAÑO, debimos bajar a los baños comunes del edificio, lo reportamos desde el día 7 de diciembre, el día 8 fueron y no avisaron que no quedó……