Vaikom 5 Stars Hotels

"Excellent staff superb rooms."

"Free shuttle to international airport. Good service for a 3 minute drive. Mediocre service. Restaurant wait staff poor. Restaurant A/c not working properly for three days , two nights I was there. Room A/c fan ran all the time-Loudly. Off or cold were the two temperatures. Noisy. NOTE ROOMS ARE NOT SOUNDPROOFED AS ADVERTISED. Generous but unnecessary built in cupboard doors bang in the room and surrounding rooms waking middle of the night and early morning as people leave for airport. Limited western food. Included breakfast mediocre—4 Raw or hard cooked poached eggs only—cook did it know better. And, in India mind you, they could not figure out how to bring a teapot of boiling, not tepid water with a creamer, small jug of cold milk for me and my decaf teabag. Buffet food over cooked and mediocre taste. Morning f pastries cold and old or previously frozen. Huge toaster that either burned toast or only cooked one side. Marriot needs to try harder here and give staff better training or fire the management."

"Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was phenomenal and thought-provoking (at least to me!). Our dining experience at the multi-cuisine restaurant, with the variety of food offered and the quality of service, was amazing. Please convey our thanks to all your staff for making our stay memorable."

"Convenience "

"Great property. Good service"

"Everything was perfect room, staff and amenities. I would highly recommend."

"Clean and spacious room with good view. Good food options. Great pool and gym."

"Rooms were kept clean. Staff was amazing. Excellent grounds which are well maintained. Overall, my first visit to Kochi was made more pleasant by the great hospitality. Food was awesome. Breakfast and dinner had all types of food, North Indian, South Indian, Continental, Southeast asian, etc. Desserts variety was also very good. I am sure when I visit Kochi again, Le Meridien is my place "

"Excellent bed, clean room. Attentive staff. Breakfast was substantial but not as tasty as other Kochi hotels. Spa is a bit disappointing, just average. "