Burntisland Aberdour Castle Hotels

"Don’t advertise shuttle service to the Edinburgh Airport! The service has a limited time frame, only to 2pm and doesn’t run on weekends. I chose the Dakota bc it advertised a shuttle. Another irked customer complained to the receptionist as well and was told the “shuttle isn’t even available most days.” So I was out 2x£50 bc of your misleading “amenity.” The receptionist blamed it on Expedia, saying they put it on their app. Ridiculous. Just take it off your list of amenities!"

"They do not have a loading and unloading zone like most hotels, which makes getting your suitcases in and out of the hotel difficult and the parking spots are so narrow that even my compact car had trouble opening the doors on both sides to get in and out of the car. The staff was not helpful with this and overall were unable to answer my questions in a way that made sense. Worst of all, after a long day of traveling I was looking forward to getting into the hot tub but, unlike most hotels I've stayed at, this one closes their hot tub at 9pm and doesn't let anyone in past 8pm. So, I never got to use the hot tub because I couldn't get back to the hotel and into the hot tub or pool by 8pm after eating dinner. The amenities are useless if they aren't available during the times most people want them."

"Doesn't look much from the outside but lovely inside comfortable bed and clean modern room, our room window was broken at the top so very cold draft but cranked up the heating and it was fine. Shower was cold, and breakfast was served to late for us leaving and no staff to be seen unless you phone them, but for the money it was fine for what we needed."

"Very comfortable cottage in the backyard. At first glance from the pavement you may get a negative impression but walking into the separate cottage you will be very happy. We found this to be a safe area as well."

"Staff were very helpful and accommodating."

"Room overlooked the sea"

"Breakfast was first class "

"Stay here regularly. We booked a more expensive king bed room, was told on arrival we had the best room however when we got there the room was far from an upgraded room and looked more tired than their standard room and wasn’t a king bed in it, the staff very kindly moved us to another room which was far better however it was so hot and even with the fan supplied on all night and window opened, it was uncomfortably hot. Great hotel, but I would choose the basic room in future as the upgraded ones aren’t as nice to be honest"

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