Alton Bar Hotel

"Unfortunately external building works were being undertaken, which was noisy. Combined with the very noisy air-conditioning at 02:00, made for difficult sleeping. Staff lovely, amenities fair, good position for city centre and university. Bar rather expensive. "

"Easy check in and check out. Loved the ability to cast from phone into tv. Nice coffee pods in room. WiFi good. Pool good. Thank you for storing luggage for the day. "

"Good location, close to everything, clean and comfortable, good facilities. "

"Fabulous stay and food "

"Everithing good but, swimming pool is from 16+ age. Didn’t found age limit anywhere on booking. We choose this hotel because of the pool and at the end didn’t use because we were with younger kids. "

"Lovely place, good spa, we spent a long weekend in a relaxed mode there, and it was perfect, quiet and a few minutes from downtown, in a few words, the weekend was spectacular 🌹"

"The hotel is clean and attractive with good facilities. Unfortunately my experience was not good, my room lost power at 9pm, I reported it to reception and was asked to wait at the bar while they investigated. After an hour the receptionist informed me they could not restore power to my room, I said that I was not happy to stay in a room without electricity and asked to be moved to a different room but was informed they were fully booked. So I had no choice but to check out at 10:30pm to try to find alternative accommodation, the receptionist was not abke to refund my stay when I checked out and was told the reservations manager would do it the following day. I have called the hotel today but the reservations manager is not at work, so now I am chasing Hotels.com for a refund while they liaise with the hotel and am faced with a 24-72 hour wait for a refund. I am sure if you stay at the Guildford Manor Hotel and Spa you won't face similar issues, but my experience has been a bad one. "

"Due to an 'oversight' a man entered my room without knocking making me feel very unsafe."

"If all you need is a bed then it's decent"