Batam BCS Mall Hotels

"Expensive htl. Lift was slow. Bfast always can’t find seat. Parking lack of space"

"Room are very tidy and spacious. Good Breakfast line up. Check in and check out is very smooth"

"Good location. Many eateries, shops, mall and also wet market"

"V well located with a nice clean massage just opposite it and is walking distance to Grand Batam Mall"

" Breakfast could be better. Some food served are not hot."

"Will return for my next trip"

"The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes."

"Wifi was not stable and signal kept dropping. Frustrating and took time to reply to my emails. Room was quite dated and please do not believe the pictures on the website. The toilet tiles were stained and heavy black build up between the grouting. I choose a non smoking room, but clearly there were other rooms smoking on the same floor. Better hotel rooms in the city at that price point. "

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "