Fes Bab Guissa Hotels

"The Riad is stunning. It is beautifully decorated, and the rooms are very spacious with impressively high ceilings that make the whole place feel open and airy. The staff were extremely helpful—when I mentioned a smell in the room, they immediately brought a candle and essential oil for me. The rooftop restaurant also has a wonderful view and is a great place to relax.If there’s one thing for improvement, it would be allowing guests to enter the front door without having to buzz every time. "

"Besides of the fact that this Riad was very beautiful and clean. The owner and the assistant made us feel like HOME. Their attentiveness, help, and kindness were really amazing. If one day I visit Fez again, definitely I will stay here again without any dude. Khalid and Yassine they both were simple amazing ."

"Very good hotel. Clean, spacious room, with helpful and courteous staff. Nice pool area. Good breakfast, although restaurant service is a little slow. A special thank you to Salma at guest experience for providing a personal service throughout our stay, who also arranged tours and spa experience for us. Also thank you to manager Akram. (Just bear in mind that as with some other hotels, the air conditioning system in the hotel is switched off in winter, with only heating available, so have to open the large room window if feeling hot, but we had a comfortable stay). Hotel area felt safe, just a few minutes walk from the shopping mall Borj Fes, with restaurants, shops etc. Would highly recommend this hotel for a stay in Fes and we would definitely stay here again."

"Courteous and very attentive staff. Very polite. Beautiful facility. Very clean. Very well maintained. Rooftop bar has great view of the Medina and city. Walking distance to markets in Medina. Breakfast at the Riad was great. Had dinner twice - good food. Did not have time to enjoy spa services. "

"A very stylish Riad next to the Medina. Staff were very helpful and went out of their way to provide whatever you needed. Nice breakfast and great location. Definitely recommend."

"The staff was awesome, especially Hassan. Very friendly and helpful"

"Ali was very hospitable and professional, provided excellent travel advise, and tasty cookies and tea upon arrival). Room was comfortable and amazing views from the roof top! Great location and very friendly staff. A+"

"Beautiful Riad, Terrible Service ​The Riad itself is exceptionally beautiful, and our room was nice. However, the service and organization were unprofessional and disappointing. They seemed to have forgotten our reservation, leading to a chaotic half-hour check-in delay and an unnecessary discussion about our prepaid status. My attempts to contact them beforehand about parking and directions were unanswered. ​The room was assigned with a dirty bathroom (hair from a previous guest), and it took several hours and multiple reminders to get it cleaned so we could shower. After all of this, the general staff's attitude was equally poor; they were unfriendly and often ignored our greetings. The only saving grace was the good breakfast and friendly kitchen and cleaning stuff."

"Nos hôtes étaient vraiment super, nous nous sentions bien accueilli et respecté. Le Riad est magnifique et super propre! Petit déjeuner copieux. Bien situé au milieu de la medina, des locaux nous ont aidés à trouver l’endroit. Je recommande fortement!"