Ban Pong Family Hotel

"Arguably the best hotel in Chiang Mai. Very comfortable and well-furnished rooms, excellent facilities, and friendly and attentive staff. Buffet breakfast is a highlight.. "

"Located near night markets, supermarket, convenience store and food options. Very convenient. "

"Very nice property and people "

"The check in process was so easy and we get upgrade it and we get two bags of goodies with six Evian bottle of water I was very impressed I will go back definitely."

"A profound establishment that had me transported seamlessly into a world I have never experienced and was highly impressed. The staff I hold in the upmost regard. Exceptional in every aspect and there for your every request, of which, we had none."

"Hotel was lovely, staff were friendly and accommodating. Will definitely stay again"

"Dear friends The joy of my first trip to Chiang Mai is still there, but it's already been almost a month. I'm a team leader in a service industry. I was already looking forward to Shangri-La's strict service because I had experience using Cebu Shangri-La, but the Shangri-La I felt this time was the best. The kindness and consideration of Ms. Piano, the lobby, and the front staff, who were lounge duty, touched me as well and made me feel all comfortable in the hotel. Everyone in my team listens to my love and praise in Chiang Mai and everyone is preparing for the trip to Chiang Mai. Shangri-La was the best and the most meaningful place in Chiang Mai. Thank you again for my daughter's dainty birthday cake and all the moments that gave her joy. Even if I visit Chiang Mai again, I will definitely choose Shangri-La. Thank you."

"I really enjoyed the staff as they came and fixed our toilet quickly and always gave us clean bath towels as requested. Great customer service!"

"Beautiful property in a trendy part of town"