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“A clean and modern hotel in a great location. The shops and food options around the hotel are great. Spacious rooms for a family of four.”

“A classic hotel with comfortable, spacious rooms. Friendly and competent receptionists. Nice breakfast. Continent breakfast self-served buffet or hot, customised English breakfast That take quite a while. If come by train, need to get a taxi ride of 8-10 minutes. We arrived late in the evening. Have to queue for half an hour at the taxi stop.”

“Very very clean room /facilities Staff polite and no rushing you All fabulous ”

“服務一般！”

“Gorgeous pub area ”

“Nice hotel. Friendly staff. Reasonably priced”

“A very nice hotel. The staff are all kind and helpful. Breakfast is fantastic but the selection of lunch and dinner is limited. Generally very good!”

“Absolutely amazing. Loved our stay. Bar was well priced and all staff extremely friendly ”

“A nice hotel. Friendly staff. Clean and quiet place to stay.”

“The room was very small and dark. The bed was soft and the pillows rock hard. The door wouldn’t lock which as a single woman was very worrying for me. I called reception and was told I could move room but it was 11pm and I was very tired and was undressed. Consequently I had a poor nights sleep as I was worried someone could get in. There was no bedside light so I had to leave my phone on all night. The EV chargers were extortionate. ”

“Easy walk from the station. Reception staff welcoming and helpful. stayed 2 nights. On my 2nd night came back to my room to find it had not been made up, nothing had been cleaned and tea/ coffee/ milk had not been replenished. Not what I expect from a hotel.”

“So terrible we walked in and walked out again, drove around to find a different hotel! This hotel gave me the creeps, like something out of a horror movie with an American hostel feel. We arrived late (10 ish pm) and despite the hotel being quite quiet our room was given to us and was one of the last rooms down a long dark corridor at the back of the building. I was travelling alone with my young daughter and couldnt understand why we were put so far away from civilisation. Something felt……

“Friendly staff. No elevator and no offer of help with luggage upstairs”

“The room we stayed in was really lovely clean and warm.Had a huge bed number 15.”

“Friendly Staff, but room not fit for purpose, TV broken screen, shower pointless unless you want a cold shower, no pressure on warm/hot, restaurant had stopped serving when I arrived at 8:20pm, lights flickering, plug socket dubious and buzzing, room tired and dated, needs investment it rooms, I stay in around 40 different hotels annually and I can quite honestly say this was one of the worst rooms I’ve stayed in, and it takes a lot for me to complain, but it’s sub standard for sure. ”