泰恩河畔纽卡斯尔贝尔赛庄园、城堡和花园附近酒店

“For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She……

“Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely”

“Very dated ”

“Staff is good”

“This centrally located hotel is perfect for a trip in or around Morpeth. We were a group of four in two rooms. The rooms were large and spacious, and the beds comfortable and clean. The rooms and public areas would benefit from some decoration as they detract from the fantastic customer service the staff offers. We wouldn’t hesitate to stay again if we were in the area”

“Basic but ideal for a one nighter ”

“Room clean, price can be cheaper for that kind of the toom”

“Room was quite dated and not very clean”

“breadfast is great. great to have family room choice with sofa bed. near to shopping mall, lots of restaurant. Enough parking space. ”

“Always stay here when I work in Newcastle.”

“Great friendly staff amazing food super pet friendly and great sleep 10/10 ”

“The room was excellent and the breakfast was really good.”

“Fantastic location. Ideal for what we needed but also really rural-feeling and peaceful. We found it quiet and charming. We enjoyed wandering in amongst the old orchard and down through the copse, across the scrubland that forms part of the floodplain of the Tyne. It was good to know there are badgers around although we weren’t lucky enough to see anyway. The dawn chorus was impressive. Very pleasant indeed. Definitely will book again if we’re back in the area. ”

“No prior notice for “no spa nor massage” from Saturday to Monday. ”

“Room was clean and comfortable, staff were courteous. We had a problem with the lock on the outside door and struggled to get into the hotel when we returned. There was no one to contact if we had been unable to open the door ”

“Lovely views of the river , friendly staff ,nice room not great for a vegetarian- everything I ordered they didn’t have . ….”

“Room was damp and smelt horrible, particularly the bathroom. Was also very noisey from the floor above”