Pousadas in Benito Juárez

"This resort was nice but a few things that if I had known maybe I would have not booked it. There was no snack bars around the pools. Having three children and couldn’t even get chicken tenders or fries or even a simple burger near the pool. We had to go to an actual restaurant. We were charged a significant amount so my kids iPads could have wifi. I got charged for platinum services and didn’t benefit from them. Was assigned a “butler” aka a concierge and they weren’t much help, they couldn’t even get us decent reservations, but when i walked into restaurants during the day and asked for reservations the restaurant staffs were helpful and obliged. "

"A1 everybody so nice and friendly "

"Staff really friendly . Rooms are spotless . Nice lay out. Breakfast really nice with different options. Close to Airport . Shuttle service really convenient ."

"Worst experience ever, food very bad not much variety, activity are limited, I don’t recommend at all"

"Overall, our experience at this all-inclusive hotel in Mexico was very good. The cleanliness was acceptable, the staff were very friendly, and there was a nice variety of food options. In general, everything was fine; however, a few aspects could be improved. First, the hotel has only two pools. One is a main pool that everyone can access, including children, and it constantly plays very loud music. So, for anyone hoping to relax, this pool is not suitable. Many people go on vacation wanting a quiet escape, and unfortunately, this pool is not conducive to that. The second pool is much smaller, has no ocean view, and it’s an adults-only pool, but you need an upgraded membership to access it. So, with a standard booking, you can’t use it. The other option is the beach, where you can relax, and there were a decent number of beach loungers. However, unlike many other hotels, or even some of the loungers inside this hotel, the beach loungers were all hard plastic. They were extremely stiff and uncomfortable, so you couldn’t really relax on them for long. Another issue we had was with the timeshare sellers. They were extremely pushy, and despite us telling them multiple times that we weren’t interested, they kept approaching us in the hotel and restarting the conversation. Lastly, we were told that if we spent about 20 minutes talking to them, we’d get a coupon for $40 off a spa massage. But when I went to the spa, they showed me two different menus—one with the coupon and one with"

"Room was exactly as shown in pictures, newly renovated, clean and overlooking pool with beach view. Food in restaurants and buffet was great, much better then most resorts. Staff from bars to pool to restaurants where amaizing and accommodating.. Thank you Alex, Enrique and Danielle "

"Poorly ran"

"yes"

"Loved the lazy river pool, the hammocks all over the resort not just by the beach or pool, enjoyed having our suite cleaned everyday, the nice staff, definitely a resort I’d return to. "