Pacifica Hotels Big Sur hotels

"We loved our stay at the Quail Lodge. I actually went with my family many years ago and this time returned with my husband. We did reserve a room with a golf pond view and it was the best choice. The pond had a peaceful water fountain that the birds just lived. Sitting and relaxing in the sun was all we needed that day. Rooms are charmingly old and have everything one could ever need. The bed was so comfortable I’m actually looking into the mattress they use. We ate twice at the restaurant and because we entered dinner close to closing hours it was a bit rushed. The food was delicious and we were pleased. Breakfast came with our booking and was very enjoyable with wonderful coffee. The room had gives, slippers, water, all the toiletries one could need. A seperate tub and walk in shower. Bathroom was huge. I’m planning a trip to the lodge now for my girlfriend and her husband. She is a avid golfer and I’m sure they will love it! "

"Did not meet expectations. Facility needs more upkeep and general maintenance, mostly on the exterior and outdoor areas. Stayed in building Q, which had litter and some trash in the open hallway for the 3 nights we were there. The 2 bedroom queen with patio room was spacious and pretty nice I side, except for the numerous spots where the wallpaper was peeling. The dirty dusty grimy patio, and the shower head that wouldn't stay in place (pole kept dropping down). Pool was a nice temperature, but there were no towels available (sometimes for hours, 2 of the 3 nights). Restaurant onsite was pricey but pretty tasty. Pickle ball courts were abundant and free to borrow equipment to play."

"It is clean and convenient."

"A lovely stay above Pt. Lobos, with a lovely view of the same. Great rooms, wonderful staff, lovely property."

"This place needs a new makeover. Everything was outdated. The carpet was so dirty and filthy. When you take a shower, the drain is so slow it fills up the tub. The only nice thing is the location and the staff. I would not recommend this place to anyone. I booked a three day stay and left on the second day. 1 star "

"Had a wonderful time during our short visit, the hotel met plus exceeded our expectations. "

"Pro: Staff was amazing, location and parking were excellent, price was great as well Con: windows so thin that it felt like the seagulls and people on the steet were IN my room on the top floor. My friend in the room next door said the same. Very hard to sleep past 5am."

"We had an ocean view room and it was just beautiful. So relaxing to sleep to the sound of the ocean. "

"Our experience was extremely disappointing for three reasons. First the property, which is quite old, has not been well maintained. The word I would use to describe our room is "shabby." Pretty shocking at this price point. Second, the management and service levels are below par. The primary draw of the property is the ocean view, meaning the property is located on a sloped hillside. That means stairs and distant parking lots. We arrived at night and no assistance or explanation was offered other than a map handed to us at the front desk. Finding our room in the dark was in no way intuitive.Seriously, at these prices? Finally, we were subtly pitched on the timeshare which co-exists on the propery. Tacky. We are never going back"