Everywhere very tired
Room had basic amenities
Shower broken and unusable
No staff in restaurant
Now wine list and only a white and red option
Brian
2025 年 7 月入住 2 晚
2/10 糟糕
Gavin
商务旅客
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Go and stay at the local travel lodge its cheaper and the same as how this place is
Gavin
2025 年 3 月入住 2 晚
6/10 一般
Helen
商务旅客
2025 年 6 月 25 日
不满意:住宿条件和设施
Room was a bit tatty and unloved. Comfy chair was broken and needed to be replaced. Large stain on the carpet. Several lights didn’t work. Drawer broken. Terrible noise form pipes when someone in another room used the shower. However it was clean and bed was comfortable. WiFi was really good speed. At the need of the day it did what was needed but expected a better standard when paying about £100 per night.
Helen
2025 年 6 月入住 1 晚
10/10 超赞
James
2025 年 6 月 18 日
满意:清洁度
James
2025 年 6 月入住 1 晚
10/10 超赞
Georgina
与配偶出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施
This was our second stay at Brook Marston Farm Hotel. The peaceful surroundings makes your stay relaxing. Staff are friendly, very helpful and go the extra mile for you. Rooms are comfortable, spacious and clean. Dining in is a must, meals are excellent, especially the Lamb dinner. Will definitely be booking again soon.
Georgina
2025 年 6 月入住 2 晚
6/10 一般
Victoria Elizabeth Jane
与配偶出行
2025 年 6 月 15 日
满意:员工和服务
不满意:住宿条件和设施
We checked in for a four night stay and were assigned room 11. It’s very very ‘tired’. Shower had no water pressure and was as good as inoperable since we had to wrap our hands in towels to grip and turn the mechanism. Cold water tap in the sink was missing its top. The TV did not work and the back was missing to the remote with corroded batteries inside. The bed was not the most comfortable! We asked to have a new room and were assigned room 8. The bathroom had been updated although we didn’t always get a bath mat which made stepping in and out of the bathtub shower slippery and a little dangerous on the tile floor. The TV did work. Sadly, the bed mattress was as good as flat with zero support and the tips of springs and coils poking through. We nicknamed this the ‘horsehair’ mattress. Overall: The staff were helpful and accommodating. Parking is easy and plentiful. The hotel is down a long lane with not-the-best signage. This could be a BEAUTIFUL property since it’s secluded and the building and grounds are lovely. However, the rooms we were assigned had a very tired feel to them. It’s a property that could be amazing with a little investment and if the old and tired rooms were updated and not assigned to guests.
Victoria Elizabeth Jane
2025 年 6 月入住 4 晚
4/10 很差
luis,Salford
与家人出行
2025 年 6 月 6 日
不满意:服务设施
Check in wasn’t a great experience. It was extremely noisy and we couldn’t sleep until early hours. Both mirrors were very dirty. The breakfast was the biggest disappointment. The portions were minimal and not presentable at all!
luis
2025 年 5 月入住 1 晚
8/10 还可以
Tim
与配偶出行
2025 年 4 月 12 日
满意:员工和服务,清洁度
We liked the rural location for the quiet, but it was only a few mins from the M42 so convenient for driving around Midlands. Staff were very friendly and helpful. Half Board Dining was very nice for breakfast and evening meal, with a good food selection.
We didn't like the stairway to rooms 20-25 as this was quite steep and the stairs narrow; not good if you have mobility issues or if you have large suitcases. Courtyard with steps a bit tricky and uneven entrance to restaurant could be a trip hazard. We would go again, but with ground floor accommodation.
Tim
2025 年 4 月入住 2 晚
8/10 还可以
Catherine
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施
Beautiful building in lovely grounds. Staff were friendly. Room was nice but the bathroom was a little outdated with only lukewarm water in the shower.
Catherine
2025 年 3 月入住 2 晚
6/10 一般
Robin
2025 年 3 月 19 日
Quite nice setting in countryside but close to motorway so a bit noisy. Staff helpful and friendly.
Robin
2025 年 3 月入住 1 晚
4/10 很差
DAVID
商务旅客
2025 年 3 月 13 日
不满意:住宿条件和设施,服务设施
Run down and tired, sink dripped all night, tv didn't work had to go top reception for batteries for remote still didn;t work. ROOM 11 WAS FREEZING, despite radiator being on, probably due to single pain glass. Give it a miss unless you have to go there.
DAVID
2025 年 3 月入住 2 晚
2/10 糟糕
Diane,Walsall
2025 年 3 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Lovely young lady checked me in and let me into the room early. The room was freezing cold there was only a tiny old fashioned heater in completely the wrong place. Bed was freezing too, I used the towels as extra blankets. The hot water tap in the bathroom sink did not work…not even a dribble. I could not use the shower in bath as I am slightly disabled. I boiled a kettle of water to fill the sink to wash. I did not complain as I was just there for one night. Did not eat there as the rest of the building was cold also. A pretty courtyard is there and the place might be acceptable in the summer, but in the cold months avoid like the plague.
.
Diane
2025 年 3 月入住 1 晚
2/10 糟糕
Tom
商务旅客
2025 年 2 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tom
2024 年 12 月入住 2 晚
2/10 糟糕
Ryan
商务旅客
2025 年 2 月 11 日
不满意:住宿条件和设施,清洁度
Not the best
Broken light fittings, wires hanging, tired rooms and not very clean, broken beds, service and hotel staff were polite and friendly though
Ryan
2025 年 2 月入住 2 晚
4/10 很差
Dawn
商务旅客
2025 年 2 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dawn
2024 年 11 月入住 1 晚
10/10 超赞
Helen
商务旅客
2025 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely walks
Nice dog friendly hotel with lovely walks
Helen
2024 年 11 月入住 1 晚
4/10 很差
M
与家人出行
2024 年 12 月 31 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
M
2024 年 12 月入住 1 晚
4/10 很差
Lindsey
2024 年 12 月 11 日
不满意:住宿条件和设施
In need of modernisation
Lindsey
2024 年 12 月入住 1 晚
4/10 很差
Ben
商务旅客
2024 年 11 月 25 日
不满意:清洁度、住宿条件和设施、客房舒适度
Avoid
Unfortunately my stay wasn't the best. Checking in was no issue. Friendly nice staff. But that's the best part over. The room smelt fusty, facility in room poor, comfort no existent, bathroom door broken, shower was a trickle so unpleasant. I understand the hotel was an old building but it was just tired. The room was that clean and there was even a toe nail clipping on the floor.
Food wasn't any better. Had an even meal in the hotel and if you like frozen food it's perfect otherwise not so good.
Ben
2024 年 11 月入住 1 晚
8/10 还可以
David
与家人出行
2024 年 11 月 21 日
满意:员工和服务,清洁度
Staff helpful and friendly. We ate in the restaurant, no frills, food was good. Country hotel, easy access to local motorways. Definitely need a car. No USB points in our room.
David
2024 年 11 月入住 2 晚
10/10 超赞
Andrew
商务旅客
2024 年 11 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Andrew
2024 年 11 月入住 1 晚
4/10 很差
Paul
商务旅客
2024 年 11 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Not my cup of tea
The place gave me the impression it was very tired and in need of investment...
Corridors very cold...bar unattended....over priced meal...poor quality breakfast ...room dated .....walls dirty and marked....bathroom smelt badly of urine... toilet bowl broken and repaired with mastick....taps constantly dripping ....threadbare lampshade ....sleep broken due to constant drone of traffic on nearby M42.....general smell of damp throughout masked with airfreshner...would say i wont be back but by the looks of it ....the place is tettering on closure ...shame really as staff did appear to care and the grounds were generally in good order....a typical example of a little effort and investment would go a long long way
Paul
2024 年 11 月入住 1 晚
10/10 超赞
David
2024 年 10 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2024 年 10 月入住 1 晚
8/10 还可以
Victoria
与家人出行
2024 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovey old building, very pretty courtyard and wonderful lock nearby. Bit scary fire alarm going off at 6 and 8 am . So not the best sleep. Other than that abery enjoyable stay