The rooms are falling apart, smell and the first room we had no hot water, I told reception and I was told to run the tap a while and see what happens, I explained I had been trying for 10 minutes but there was no water at all. He then came up 15 mins later to run the taps for 5 mins, seeing for himself there was in fact no water. A further 30 mins for a room change. Rooms are completely damaged and need knocking down