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"The pic shows the pool area which is great. Our Room hadn’t been swept or mopped. Bed had dirt between the sheets. So I requested a new room but still poolside. The guy at the front counter followed me back to the room to see and then walked me to the room next that one asking if that one was ok. It was cleaner. The cleaning staff did clean it good while we were gone the next morning. Sign at bathroom sink says to ask if you forgot any basic necessities so I went to counter for toothpaste but was told they only have tooth brushes. The ice machine didn’t work so I had to walk to the other side of hotel for a working machine. On the trip to the other side I seen some broken units with parts out in the floor. After our room was cleaned though it was a nice stay. The pool and hot tub were nice. Always packed but definitely was the highlight of the hotel. I loved that the room was poolside to the indoor pool. The staff was friendly considering I was complaining and they did make it right. "

"Friendly staff"

"Would not recommend. "

"The room and facilities were clean. Staff was very friendly and helpful."

"Hot tub was broke. Room was dingy -smoke smell coming from vent. Marijuana smell in hall. Breakfast sub par. "

"Room was fabulous! Very clean and tidy. Felt safe there. Staff were so easy and wonderful to speak to. Great place to stay! 10/10!!!"

"We stayed 3 nights, the staff was wonderful, rooms were very clean. The hotel offers free self serve laundry and also a nice espresso bar. It was nice to leave with little to no dirty clothes and highly caffeinated."

"The bathroom was so dirty and poorly maintained. The lobby/lounge was also dirty. I'm imagining it does not get vacuumed as it should. "

"Stayed for 2 nights. We were unaware of construction going on starting each morning at 9 AM, which was a minor inconvenience. Quiet hours are supposed to be from 10 PM to 7 AM. Both nights but especially the 2nd night there was a large contingent of kids running around in the lobby playing with kazoos and kicking balls around all while screaming. I finally called the front desk and they said the manager on duty was working on it- it continued to get even louder the next 20-25 minutes. This is a nice property and I am sure will be really nice once renovations are done- our room was good size but like others have mentioned it was a little musty and even found a fruit loop behind a curtain. As someone who enjoys working out, the fitness center was ok but wish it could have had more weight equipment especially for a hotel this size. Would probably not stay here again until renovations are done. "