Search Villas in Broken Arrow Trail

"Our stay was disappointing because the cleanliness was not up to standard. There was old dust built up in all the corners, which made the room feel neglected and poorly maintained. The first room we were given also had a mattress that was badly sunken in the middle, almost like there was a hole, making it very uncomfortable to sleep on. We had to go back and request a room change because of it. While the staff did switch our room, the overall experience was frustrating and not what we expected from a hotel stay."

"My favorite hotel in Sedona… I stayed here a few years ago… had to come back… Catrina and Cruz welcomed us at the front desk…Everyone here is so accommodating…perfect location to stay here too…."

"Great location and updated rooms, but overpriced across the board. High room rates, steep resort fees, and expensive food don’t match the average dining, crowded small pool, and tiny gym."

"I loved my room decor and layout including all the lighting options and local art. The bed linens were of the highest quality. The boutique atmosphere added to my experience highlighted by the furniture and decor and various seating alcoves with a theme matching this beautiful location."

"Our room was still being cleaned when we checked in. Bed was really hard and there were no elevators in our building."

"Close to town, very comfortable rooms. Convenient to have breakfast, restaurant, and a convenient store nearby. Great for the dogs, too. "

"Our stay was so wonderful! It was our second time back to re resort and definitely appreciate the peace and tranquility that we experienced with each stay. Wish we could have stayed longer."

"The property was conveniently located while feeling remote and nestled into nature. The staircase pathways lended to the terraced secluded beauty of the hotel. Additionally each hotel staff member was attentive, friendly and authentic."

"Rooms were dated. The sliding door to the balcony needed the Jaws of Life to open it. The bedroom door to the balcony had a wood separation and you could look through the door. Room service was nonexistent and when we wanted 2 towels and 4 washcloths...4 towel and 4 hand towels. Parking was at a minimum. We got to park one night in front of our room. Trash pickup was not daily and the room next to us had trash sitting for 3 days. Checking in was easy. Then you got a card to give to some dude sitting off the left for a "free map" and the Time Share BS. I said no 3x. He said it isn't like waterboarding....yes it is. I was waterboarded as a aircrew member with the AF. High pressure BS at my age. No means no. The location is really in a good spot which is why we stayed there and Hyatt is top tier. Just minor slips and yes, we would stay there again. Oh, the donuts set out one morning had SALT instead of sugar coating. NOT Hyatt's fault but pretty funny. We got punked but nobody got bent out of shape. Staff handled the issue well. "