“Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.”
“Arrived a few hours early, and the lady on the front desk was really friendly and got us checked into our room. The room was spacious and very comfortable.
The staff at breakfast were very nice and the food was very nice also very fresh. She even made my son a bacon sandwich because he couldn’t be bothered to get out of bed 😂.
I would definitely recommend this place. ”
“Welcome was average, just going through the motions. Club room was furnished with some taste, although a bit of wear was showing on furniture. Bathroom fan not working, which drives me mad but I’ve given up complaining to any hotel as it’s so common. I know these things burn out easily when lights are left on permanently so it’s an occupational hazard for the hotels; I do sympathise a little.
Bed very comfortable; good nights sleep and great views of the bridge.
Didn’t eat breakfast as I travel……
“Lovely stay, made even better by lovely, friendly staff. Everyone we met was so helpful and welcoming. Excellent breakfast. Deluxe room was roomy, quiet and added benefit of separate bath and shower. I struggle to find fault....maybe a USB or plug by bed. ”
“Soundproof isn’t quiet good, especially on Saturday night when there were too many drunk ladies, they came back super late, very loud, also they tried to open my door, many times, 3am to 4am, I didn’t sleep at all.”
“Clean and spacious room, large bed, comfortable mattress. No slippers and tooth brush set provided but if you ask the staff, they will give them to you. ”
“I've stayed here many times, currently having refurb work conducted so only downside on this trip was smell of new paint, but that wont last.
Clean and conformable room, with sea view
”
“Nice clean warm room, was a little bit of noise which was to be expected in the centre , it didn’t disturb us. Breakfast was nice and served tea/coffee at the table which was nice”