「Loved the Topkapi theme all over the resort which traditional Turkish palace vibe.
Pools were super clean and well maintained. Some areas of the resort shows wear and tear including pool slides, RINO club and the pathways but nothing extreme.
Food variety and quality was exceptional and the service from each and every staff member. We need an extra bedsheet at 2am and we called room service. It was delivered within minutes. Awesome!!
Staff familiarity with English language can be improved and...
「Mixed stay overall. Food was excellent with great variety, and most staff were friendly and accommodating. Beach and it's facilities very good also. Sandy with loads of sunbeds. However, reception handled our bed issue poorly: our Expedia booking wasn’t clear about needing to request a double, and we felt dismissed and rushed when changing rooms. New room was good over all, aircon was effective but lacked basic touches such as separate shampoo, conditioner, and cosmetic kits. Facilities and...
「Unfortunately, our experience at this hotel was extremely disappointing and fell well below our expectations.
**The biggest problem is definitely the food.** The food is generally tasteless, poorly cooked and lacks variety. Although the buffet may initially appear to offer plenty of options, there is actually very little worth eating. The entire kitchen operation seriously needs to be reviewed and improved.
There were also numerous issues with service and attention to detail. Baked potatoes...
「Top Service. Zimmer und gesamte Hotelanlage sehr sauber und weitläufig. Wir sind schon viel verreist aber solch eine ausgezeichnete Kinderbetreuung haben wir bisher in keinem Hotel erlebt. Wir hatten mit unserem 3-jährigen Sohn einen wunderschönen Urlaub.」