Canada - New England Spa Hotel

"Great location for a quick overnight before our trip."

"Rooms were clean but dated. They have carpet but overall, very quiet, clean and the location is great! "

"Nice staff and helpful. There’s no in room amenities and the hotel is a bit dated. Plus you have to pay for internet! It felt very 2005 to me…I’d appreciate if the hotel were a bit more eco friendly. "

"Lovely stylish hotel, which excellent sound system in each room. Good location."

"It was perfect for our family. We enjoyed having a drink on the balcony and feeling that we were somewhere warm! The kids enjoyed the pool and they were happy that goggles and scuba masks were available for them."

"Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful. "

"The staff was so nice and friendly! Great hotel!"