Charlton Capen Hill Visitor Center Hotels

"I booked a two bed room. When I arrived, I was told that it was not a guaranteed the room I booked would be available with two beds. I understand if I could not get a window view or a specific side of the building but to say this about a request for 2 beds is the most ridiculous thing I’ve ever heard. Tell me you don’t have two beds and I would have booked some where else. I never complain but it was the worst night of my night. The best theh could do was provide a cot. I booked two people and for a bed and a cot was not with it. Anyway, they said she can try to get me a two bed room tomorrow, however, once again said it was not a guarantee. The horrible night was enough for me. I booked another location for the additional night. I’ve never experienced this before. Never again. "

"Clean"

"Great "

"Smelled like propane and was extremely noisy on the second floor due to a convention being held right next to actual rooms"

"Rude staff at the front desk at check in, Then found black mold all over the bath room, broken lights "

"There was no spa, there was some kind of brown/dried red on the floor in front of the bed. The shower the only setting that was working was the jet. "

"."

"Awesome "

"Excellent "