Castle Douglas Cardoness Castle Hotels

"On getting to our room we found someone was already in there, so had to take some extra time returning to Reception only to find our room had been accidentally given away. This was fairly easily amended, with us being given a different room instead but without a balcony. We could’ve done without spending the time sorting this out especially lugging our bags and children around in the process. However, the staff were very courteous, with one lady especially being extremely helpful and making our children feel very welcome. The leisure facilities were excellent, and the breakfast fantastic."

"The owners and staff were really friendly and helpful making for a very relaxed stay. Breakfast was good, really enjoyed the kippers! We had dinner one night which we enjoyed. Thank you "

"Quaint facility. Very friendly staff, people get to know you over the stay and look after your needs"

"The whole package was excellent. Thank you 😊 "

"Very lovely room, very clean, hotel was easy to find and easy to navigate, ensuite bathroom was very clean "

"Due to unforeseen circumstances we had to cancel our December booking, however the owner very kindly allowed us to rebook for the end of February 2026.Nice secluded cottage, plenty of room and well equipped. Lovely cosy lounge with wooden beams and log burner. All main rooms have nice views across the bay.Plenty of outside space with enclosed garden. "

"Room was clean but very dated with wood chip wallpaper that had seen better days. Service was good in general"

"We had a lovely stay here, the house was stunning as was the location. The host went above beyond to make our stay memorable. There were a few glitches while we were there (just bad luck) but Gavin was excellent, responding quickly and he generously refunded us a night of our stay. Other reviews mention the water, this really isn't an issue its a private water supply which is common in Scotland.. boil it or bring your own! "

"Friendly staff and clean room"