Carol Downtown Mall

Property very clean. Rooms are spacious. The mail pool is super nice and sometimes there’s an inflatable for the kids which the kids loved. Kids club was awesome to get the kids out of the sun for 2 hours a day and the kids enjoyed the activities they had for them. They also enjoyed the water park (5 and 3 year old kids). The food was really. The tapanyaki was especially fun for the kids. Standing in line to book the à la cart restaurants was annoying and we couldn’t get the times we wanted (we were given reservations at 8:30 everyday which was too late for my kids), but we we to reception after and they were able to help change our reservations to earlier times and texted us everyday which restaurant we were booked for. You have to reserve a cabana by the pool early (between 7-8) or else you’re not getting one. The beach was really nice. Minimal seaweed. Beautiful white sand and blue water. The staff was really hospitable and helpful. Overall, we loved the hotel and plan on going back soon.

Beautiful property, helpful staff and very serene

The property is clean and the staff was great!