The Hyatt Regency Cartagena offers a perfect retreat near Bocagrande Beach and the historic San Pedro Claver Church. Travelers can book a Swedish massage or aromatherapy at the spa, then relax by one of three outdoor pools on comfortable loungers.
Located in Bocagrande, a neighbourhood in Cartagena, Hyatt Regency Cartagena is in a shopping district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Pedro Claver Church and Convent are two other places to visit that come recommended. Visit our Cartagena travel guide
Carrera 1 No 12-118, Cartagena, CO, 130001
What's nearby
Bocagrande Beach
1 min walk - 0.1 km
San Pedro Claver Church and Convent
15 min walk - 1.3 km
Clock Tower
18 min walk - 1.6 km
Cartagena de Indias Convention Center
18 min walk - 1.6 km
Plaza Bocagrande Commercial Center
1 min walk - 0.1 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.)
15 min drive
Restaurants
7 Cielos
8 min walk
51 Sky Bar
2 min walk
McDonald's
10 min walk
Crepes & Waffles
1 min walk
Morena Marisqueria
9 min walk
About this property
Hyatt Regency Cartagena
Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace and an art gallery on-site. Indulge in a sports massage, a body scrub and aromatherapy at the on-site spa. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Additional perks include:
3 outdoor pools and a children's pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
A 24-hour front desk, luggage storage and meeting rooms
Guest reviews say great things about the pool, helpful staff and location
Room features
All 380 individually furnished rooms offer comforts, such as 24-hour room service and heated floors, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
Bathrooms with rainfall showers and hairdryers
Wardrobes/cupboards, heated floors and coffee/tea makers
24-hour return airport shuttle on request for a surcharge
Free covered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Amacagua Lounge
Kokau
Things to do
3 outdoor pools
Arcade/game room
Art gallery
Children's pool
Designer stores
Full-service spa
Health club
Shopping centre
Winery release events
Family friendly
3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Conference centre (12,917 square foot of space)
Meeting rooms
Outdoors
Pool loungers
Terrace
Full-service spa
Aromatherapy
Body scrubs
Hot tub
Spa open select days
Sports massages
Steam room
Swedish massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site
More
42 floors
Banquet hall
Built in 2016
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
IPod dock
LCD TV
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of COP 410000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately COP 96000 per person
Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 3)
Pet fee: COP 410000 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena
Frequently asked questions
Does Hyatt Regency Cartagena have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at Hyatt Regency Cartagena?
As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 14 Apr 2026 start from HK$1,564, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Regency Cartagena pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of COP 410000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hyatt Regency Cartagena?
Self-parking is free at this property.
What time is check-in at Hyatt Regency Cartagena?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Cartagena?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Hyatt Regency Cartagena provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.
Where is Hyatt Regency Cartagena located?
Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hyatt Regency Cartagena Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful service, huge room (2 bedroom suite) and the included breakfast and happy hour in the Regency club provided more than enough fresh and delicious food we had no need for lunches. I 100% recommend the Hyatt Regency Cartagena.
We had a wonderful experience in this hotel. We really recommend it! The staff was amazing, the location in front of the beach in Bocagrande is a big plus, and the food was fantastic.
My room had a fantastic view to the Cartagena bay! Really clean and spacious and the check in was snooth and the receptionist was awesome and sweet. Will come back to this hotel for sure!
Excellent stay. Hotel was in a great location close to everything. Service was outstanding. Had a resident room on the 41st floor & the view was outstanding. Would definitely stay here again.