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"The family room was great and even though hotel is close to highway and subway tracks it is well built hotel and you hear no noise from outside."

"Stanford decently friendly, though clearly overwhelmed by the crowds. Make sure you leave time for check in, because the entire lobby fills. The rooms were a bit worn and dated. The TVs were old and had only a few channel options and no streaming apps. Bathrooms were decent, though the toilet paper is so thin you can see through it and seems ridiculous for an expensive hotel like Gracery. The Godzilla balcony was also closed, so their one big attraction was inaccessible. Overall, I would spend similar money for a better experience elsewhere."

"The staff was super duper helpful"

"so nice cant wait to visit again"

"Nice hotel in good location. Just to make sure to book early. We decide to add a night before our stay at the last minute and the hotel has deleted the option for extra bed in the reservation, so we have to pay the hefty charge for extra bed. The other 3 nights was good price for 3 person. Also very nice breakfast. "

"Overall a beautiful and very clean property.The gardens and rooms reflected a calming Japanese aesthetic. The staff were friendly, helpful, and proficient in English. We enjoyed some relaxing moments in the refresh lounge although the timing never worked for us to take advantage of the drink service. The massage chairs in the relaxation room were wonderful. The laundry machines worked well. We did not have breakfast at the hotel, preferring to explore the many cafes in the area. The hotel is conveniently located near a subway station, and is on a quiet street, but with a major street with shops and restaurant steps away. We found restaurants on quieter neighborhood streets as well."

"Excellent location. Very Clean and modern. Would stay again "

"Excellent location, great hotel and extremely friendly and amazing customer service "

"Disappointed in my stay. For the price I payed me and my husband felt discriminated from the start because of our tattoos. To begin I payed a decent price for a view of the tower room . We did have a view but in the third floor we were in the sight of the park so the entire park could see into our room.Upon arriving the never offered to take our bags even though they had offered to the guest around. Every night there was young girls waiting in the elevator area and then men from the 33 and up floors would badge them in . It seemed like they are okay with prostitution at hotel . Very displeased with this “5 star “ hotel "