Chetumal is home to Villas Bambú by Isa. Chetumal Ferry Terminal and Municipal Spa of Bacalar are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Planetarium Yook'ol Kaab and Payo Obispo Zoo are also worth visiting. Visit our Chetumal travel guide
Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 200.00, per pet, per night, plus a deposit of MXN 200 per night
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet deposit: MXN 200 per night
Pet fee: MXN 200.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have any lifts
Property is also known as
Villas Bambú Isa Hotel Chetumal
Villas Bambú Isa Hotel
Villas Bambú Isa Chetumal
Villas Bambú Isa
Villas Bambú by Isa Hotel
Villas Bambú by Isa Chetumal
Villas Bambú by Isa Hotel Chetumal
Frequently asked questions
Does Villas Bambú by Isa have a pool?
Yes, this property has an outdoor pool.
Is Villas Bambú by Isa pet-friendly?
Yes, Villas Bambú by Isa allows pets (limit 1 total). There's a deposit of MXN 200 per night and a fee of MXN 200.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Villas Bambú by Isa?
Self-parking is free at this property.
What time is check-in at Villas Bambú by Isa?
Check-in start time: 2 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Villas Bambú by Isa?
Checkout is at noon.
Where is Villas Bambú by Isa located?
Situated in Chetumal, this hotel is 2.9 mi (4.7 km) from Santuario del Manati and 2.9 mi (4.7 km) from Dr. Alfredo Barrera Marin Botanical Garden. Planetarium Yook'ol Kaab and Payo Obispo Zoo are also within 6 miles (10 km).
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Reviews
Villas Bambú by Isa Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Es terrible que llegues a hospedarte y no haya nadie y nadie te conteste!! Además de que llovía muy fuerte, la reservación nunca se hizo y a mí sí me avisaron que estaba hecha!! Podrían avisar por correo o mensaje!! En esta muy mala experiencia
The hotel is far away from cafes, attractions, the mall. 2 or 3 taxi trips every day.I stayed for 2 nights and they did not clean my room and did not make the bed. Breakfast was instant coffee and a cookie.None of the staff spoke English but that's okay--it is Mexico.
William
Stayed 2 nights in Feb 2020
6/10 Okay
Verified traveller
12 Feb 2020
Disliked: Staff & service, amenities
Nada que ver con las imágenes que presentan en la página
Quiet hotel with cabanas in garden setting and a pool, on the north side of Chetumal. An enjoyable stay. Pool was nice, as was sitting in the garden --- and welcoming staff. Car recommended.
No me dieron mi factura, ya que me dijeron que como pague por ex-pedia ustedes deben darme mi factura. La solicite y no me la enviaron ni expedia ni el hotel, hasta hoy sin mi factura
Verified traveller
Stayed 2 nights in Nov 2019
2/10 Terrible
Ana
1 Dec 2019
Disliked: Staff & service
Mala atención al huésped
Muy mala atención, el empleado de recepción muy grosero y mal encarado... ademas no me respeto el precio de la habitación y me cobro 200 pesos mas... las instalaciones algo descuidadas, moho en las paredes del baño, bichos... No regreso
El lugar perfecto para descansar rodeado de naturaleza.
Las habitaciones amplias y lindas, las camas bien, el baño limpio y con agua caliente, el jabon y shampoo no me gusto es bastante malo, la alberca perfecta, te dan café o the de cortesía, está un poco retirado eso desde que llegas y entras tanto el personal como las instalaciones muy bien
Regresaré pronto
Hotel sencillo cómodo, las habitaciones sus sábanas no son muy buenas realmente, la TV es muy vieja, el clima igual, pero es algo únicamente para descansar un rato y estar afuera todo el día, en relación calidad y precio yo creo que es aceptable
Muy tranquilo el lugar solo q les olvido hacer ek aseo en el segundo dia aun cuando se les indico q hicieran el aseo
Claudia Celia Irma
Stayed 2 nights in Apr 2019
10/10 Excellent
Verified traveller
23 Feb 2019
Las habitaciones son muy amplias, cómodas. Cuentan con aire acondicionado, ventilador. Hay un área de descanso con hamacas y piscina. Además desayunador. Te dan café, té, agua. Y puedes pedir comida y hacer uso de las instalaciones para desayunar o comer. El personal súper amable.
It was a pretty good experience. It is surrounded. Y vegetation so, it is impossible to ask for no insects or mosquitoes. But it was a pretty good place to stay.