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关于清迈温特里城市度假酒店的点评

5 out of 5
清迈温特里城市度假酒店
72 Hwy Chiang Mai-Lampang Frontage Rd, T. Chang Phueak, A. Muang, Chiang Mai, Chiang Mai

点评

9.2

非常棒

10 分 - 超赞。85 条好评，共有 134 条点评" "
8 分 - 还可以。38 条好评，共有 134 条点评" "
6 分 - 一般。8 条好评，共有 134 条点评" "
4 分 - 很差。3 条好评，共有 134 条点评" "
2 分 - 糟糕。0 条好评，共有 134 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

wong

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
lovely hotel
Good location, nearly city, good quality of breakfast.
2023 年 3 月入住 1 晚

10/10 超赞

Jessica

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
房間寬闊，設施都齊全
2023 年 2 月入住 1 晚

8/10 还可以

Bi Ju Joanna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Wintree City Resort Chiangmai 于 2020年01月24日 的回复
Dear Bi Ju Joanna, Thank you for choosing to stay with us and for sharing your positive experience with us. so we value your feedback, and certainly look forward to welcoming you back soon! Best Regards,

8/10 还可以

Bi Ju Joanna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的選擇！
2019 年 12 月入住 1 晚
Wintree City Resort Chiangmai 于 2020年01月24日 的回复
来自清迈温特里城市度假酒店的问候。 非常感谢您的反馈，希望您与我们在一起最舒适，最难忘。

8/10 还可以

Bi Ju Joanna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
錯！下次去會考慮
飯店舒適寧靜和乾淨，早餐也很好，和飯店的官網ㄧ致，唯一覺得獨立樓中房，私隱不足，露台外一過池畔，就是餐廳走道，窗簾絕對不能收。
2019 年 12 月入住 4 晚
Wintree City Resort Chiangmai 于 2020年01月24日 的回复
飯店舒適寧靜和乾淨，早餐也很好，和飯店的官網ㄧ致，唯一覺得獨立樓中房，私隱不足，露台外一過池畔，就是餐廳走道，窗簾絕對不能收。

10/10 超赞

Sunny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice place to stay at.
2019 年 9 月入住 3 晚
Wintree Team 于 2019年09月19日 的回复
Dear K.Sunny, Thank you for choosing to stay with us and for sharing your positive experience with us. so we value your feedback, and certainly look forward to welcoming you back soon! ฺBest Regards,

6/10 一般

真实旅客

like a 3-star hotel
First of all, the location is inconvenience! It is new and the room is big but the facilities are like a 3-star hotel rather than a 5-star. All TV channels are in Thailand language only, no convenience shops nearby.... very small swimming pool
2019 年 7 月入住 2 晚
Wintree Team 于 2019年07月26日 的回复
Dear Sir, Thank you for taking the time to share your experience about your recent stay at our hotel. we sincerely appreciate your feedback and very sorry to hear of your overall guestroom experience and quality of accommodation. We will take your comments under consideration as we continually work to improve our guest experience. We truly hope to have the opportunity to welcome you back again at Wintree City Resort Chiangmai

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 2 晚

10/10 超赞

Man Choi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
It's nice n new here, suitable for family
2019 年 3 月入住 2 晚
Wintree Team 于 2019年03月20日 的回复
Dear Man Choi Thank you for choosing to stay with us and for sharing your positive experience with us. It brings us great joy to hear that you enjoyed many aspects of your stay including the comfortable room, as well as the warm service rendered by our associates. Rest assured that your kind words will be passed on. It's something our staff takes great pride in, so we value your feedback, and certainly look forward to welcoming you back soon!

8/10 还可以

Vivian，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel and near downtown (around 5-7 mins driving time)
2018 年 12 月入住 4 晚
Wintree Team 于 2018年12月26日 的回复
Dear Vivian, Greeting from Wintree City Resort Chiangmai. Your feed back is very appreciated and we hope you a most comfortable and memorable stay with us.

10/10 超赞

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 4 晚
Wintree Team 于 2018年11月12日 的回复
Dear Sir, Thank you very much for your feedback, we are looking forward to welcoming you again soon.

4/10 很差

Yuet King

不满意：清洁度、住宿条件和设施、客房舒适度
服務一般，泳池沒有人處理，泳客用完的毛巾，很多時晚上亦沒有有處理，致其他泳客使用不便。 健身室的sky walk不能使用 房間的電視有些台是沒有聲或有雙重聲音，也沒有運動的台可選擇。 浴缸也很髒，要自已清洗才能使用
2018 年 9 月入住 5 晚
Wintree Team 于 2018年10月23日 的回复
感谢您的反馈。 酒店将更新，希望下次有机会为您服务。

6/10 一般

SQ，Homg Kong

不满意：客房舒适度，住宿条件和设施
位置遠 古城以外，附近什麼也沒有
酒店位置在古城以外，必須坐嘟嘟/雙條/Call車，才可出入古城市內觀光。酒店附近沒有便利店或小食店，建議每晚回洒店前在外講買飲品食物。酒店附近什麼也沒有，連一間按摩也欠缺。最近約5-10分鐘車程可到達Maya Shopping Mall。 酒店隔音十分差，每朝7點已比清潔人員或旅客們吵醒。浴室水力不足，連拖鞋也沒提供，要多次致電要求職員協助。
2018 年 9 月入住 3 晚
Wintree Team 于 2018年10月23日 的回复
感谢您的评论。 酒店将更新。 希望下次有机会为您服务。

8/10 还可以

真实旅客

A very new and clean hotel
2018 年 8 月入住 3 晚
Wintree City Resort Chiangmai 于 2018年08月27日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Crystal，HK

满意：员工和服务
不满意：清洁度
清潔度有待改善
1. 沒有提供牙刷及牙膏 2. 要求才有拖鞋 3. 床單有些污穢 4. 每天早上都聽到哨子聲，未能好好睡
2018 年 7 月入住 5 晚
Wintree City Resort Chiangmai 于 2018年07月26日 的回复
亲爱的 Crytal，代表Wintree City Resort Team。 我们非常感谢您抽出时间对我们的酒店进行评估和评级。 您的意见将分享给我们的团队，以鼓励和改进更好的服务。 我们希望有机会再次欢迎您来到清迈。 最诚挚的问候，Wintree City Resort Team

8/10 还可以

Yu

满意：清洁度、员工和服务、客房舒适度
环境不错，出行不易
环境不错，服务挺好，但是出行不便，打车比较困难，房间热水不热，早餐比较单一。
2018 年 5 月入住 4 晚
Wintree City Resort Chiangmai 于 2018年06月7日 的回复
Dear Mr. Yu, Thank you for your time to review our hotel. We will take your comment to improve our service. Best regards, Wintree City Resort Team

4/10 很差

Barry，honv kong

不满意：员工和服务
Staff service is poor
Staff service is poor and they always forgot to arrange we request.
2018 年 3 月入住 2 晚
Wintree City Resort Chiangmai 于 2018年04月4日 的回复
Dear Mr. Barry, On behalf of Wintree City Resort Chiangmai, I would like to thank you for your feed back. Please accept our apology for the inconvenience caused to you during your stay with us. Could you please provide us your Reservation ID or your staying period and details of this issue? We will investigate it with our team. We look forward to hearing from you. With best regards, Wintree City Resort Team

10/10 超赞

Pak Fai Ray

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
超值新酒店
酒店非常新房間寬敞舒適……只是游池比較淺水同細適合小朋友多些！
2018 年 1 月入住 4 晚
Wintree City Resort Chiangmai 于 2018年03月7日 的回复
Dear Mr. Pak, Thank you for your time to review our hotel. We want to be family friendly and child friendly hotel, so we designed the hotel to match this purpose. We do hope to service more guests who come with their family, and also we do hope to have a chance to service you and your family again in your next visit. With best regards, Wintree City Resort Team

6/10 一般

真实旅客

不满意：员工和服务
Not convenient
The hotel is new but the location is not good and is not easy to find a taxi. Also, a very bad experience was - we asked a front-desk staff to call a taxi and she requested us to directly pay the amount as quoted by her. Initially, we had a doubt on why we didn’t need to pay to taxi driver instead. Finally, we got the answer that she shared the amount with the driver when the driver came and, actually, the quoted amount was higher than normal price.
2017 年 12 月入住 4 晚
Wintree Team 于 2019年05月7日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us. so we value your feedback, and certainly look forward to welcoming you back soon! ฺBest Regards,

8/10 还可以

Mark，Hayward

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place!
2024 年 5 月入住 2 晚
Kathy 于 2024年05月7日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

10/10 超赞

Jeffrey

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast buffet is great and stay is clean!!
2024 年 4 月入住 3 晚
Kathy 于 2024年05月1日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

10/10 超赞

Meng Di

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean, staff were very professional and helpful.
2024 年 2 月入住 2 晚
Kathy 于 2024年02月26日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

8/10 还可以

Jan Holm

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fint hotel med central beliggenhed, en lille smule støj, vi havde ventetid på indtjekning ellers generelt god service, fin morgen buffet, pænt og rent og rimelige priser
2024 年 1 月入住 3 晚
Kathy 于 2024年02月1日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

10/10 超赞

Pooja

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely rooms and bathrooms. Everuthing feels brand new. Very comfortable beds. Breakfast has a very good range of food.
2024 年 1 月入住 2 晚
Kathy 于 2024年01月20日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Kathy 于 2024年01月9日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

4/10 很差

Sarah

与家人出行
Unable to regulate water temperature, the water fluctuates between boiling hot and cold, very inconsistent. Our room key quit working twice. The refrigerator in our room didn’t work at all. The quality of food at the restaurant was not good. But the beds were comfortable and the room was kept clean.
Kathy 于 2023年12月27日 的回复
Thank you for taking the time to share your experience about your recent stay at our hotel.I sincerely appreciate your feedback and very sorry to hear that you did not have a fully satisfactory experience at our hotel. Please know that your feedback is extremely valuable to us. We will take your comments under consideration as we continually work to improve our guest experience and make enhancements to deliver a more comfortable stay for all of our guests.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 超赞

Douglas，Hampton Bays

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is not a RESORT, it is a very good airport hotel. The food is very good The hotel is worth the price
2023 年 12 月入住 3 晚
Kathy 于 2023年12月27日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

10/10 超赞

Jisun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가든뷰 12박 후기
가든뷰로 예약했는데 가든뷰라고 하긴 애매했어요. 흰벽 뷰에 화단 조금 있는 정도입니다. 그 외에 모든 것이 좋았습니다. 수영장 수질도 항상 깨끗했구요. 친절, 서비스, 청소, 식사 다 만족스러워요. 대신 교통이 좀 불편하고, 편의점이 굉장히 멉니다. 오토바이나 차량이 있다면 좋을 것 같아요. 아, 리조트이다 보니 방에 항상 모기가 있습니다. 매일 잡아도 또 있습니다. 가끔 나방이나 도마뱀도 나오구요. 다시 간다면 재방문 의사는 있습니다.
2023 年 11 月入住 11 晚
Kathy 于 2023年12月27日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

8/10 还可以

Natasha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 2 晚
Kathy 于 2023年12月27日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us.We value your feedback and certainly look forward to welcoming you back soon!

8/10 还可以

Douglas，Hampton Bays

与配偶出行
满意：住宿条件和设施
This is a nice airport hotel, not a resort!!
2023 年 11 月入住 3 晚
Wintree cityresort 于 2023年12月1日 的回复
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 超赞

Eirwen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

6/10 一般

Young

满意：员工和服务
I do not think they are 5 dtar but 4 or little below. They do not really have facilities other than sleep.
2023 年 7 月入住 4 晚

10/10 超赞

MARCOS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Hotel
This place is Amazing Beautiful Hotel and Our Room was Fantastic. I Highly recommend this Hotel to Everybody The Hotel Staff is Very Professional and Friendly.
2023 年 3 月入住 4 晚

10/10 超赞

Michael

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a nice hotel overall. There is a huge mall just down the road from it as well. Everything is driving distance within 10-15min. Hotel staff were all kind and helpful and the breakfast buffet was great.
2023 年 2 月入住 3 晚

8/10 还可以

Mark

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place! Comfortable, clean and spacious rooms. Very good beds and pillows. Nice breakfast.
2023 年 2 月入住 1 晚

8/10 还可以

Max

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
This is a very comfortable hotel but it’s location does not make it easy to walk anywhere. The staff were kind enough to call taxis but we prefer to be able to walk in the neighborhood. Breakfast was very good.
2023 年 1 月入住 2 晚

8/10 还可以

Hildegard

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schön das ein Schwimmbad und ein kleiner Fitnessraum dabei ist. Das Hotel liegt an einer Hauptverkehrsstraße was nicht so schön ist, das ist aber Geschmackssache:-)Ansonsten ist das Personal sehr nett und hilfsbereit

6/10 一般

alan g

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Property is brand new hotel which replaced old one. Very clean and staff nice. Hotel is being run for company meetings and weddings. Expensive ,ie. 70 baht for room ice ect.. Transport is an issue as not in a good location for local walking and shops. Not many tourists as mostly Thai staying here. Buffet good and staff very nice. Better bang for buck can be found.

10/10 超赞

Supattra

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚

8/10 还可以

Ioannis Ilias

满意：清洁度
2020 年 3 月入住 2 晚

8/10 还可以

HUEI MING

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 5 晚

10/10 超赞

George，Montana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything from the rooms, the staff, complimentary breakfast, were fantastic. Great location away from all the hostels/party scenes, but still close enough for cheap cab rides just about anywhere. Can’t say enough about the staff, so wonderful. Don’t miss this hotel if you plan on staying in Chiang Mai!
2020 年 1 月入住 4 晚
Wintree Team 于 2020年02月11日 的回复
Thank you for your quick feedback. Your comments will be shared with our team for their encouragement for better service. We do hope you enjoin you're staying with us.

8/10 还可以

Paulius

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Great hotel, clean and cosy. It's not in the city center, but depends on your activities. Museum, zoo, and biggest malls are in a walkable distance. Room service is great and it's one of those hotels which are CLEAN. Really liked it, have kids friendly swimming pools too.
2020 年 1 月入住 10 晚
Wintree City Resort Chiangmai 于 2020年01月24日 的回复
Dear K.Paulius, Thank you for choosing to stay with us and for sharing your positive experience with us. so we value your feedback, and certainly look forward to welcoming you back soon! Best Regards,

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
スタッフの方がとても親切でした。お部屋は虫が入るのが難点でしたが毎日虫除けを持ってきてくださいました。お部屋は清潔で綺麗でしたがたまに外の音が聞こえます。
2020 年 1 月入住 3 晚
Wintree City Resort 于 2020年01月24日 的回复
このコメントをありがとう。 フィードバックを使用して開発します そして改善を続けます どうもありがとう

6/10 一般

Patrick

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Not the best
There was apparently a problem with my reservation. I was sure we booked a pool access room (this was Part of our honeymoon). But instead we got a room on the top floor in the corner with a view of the warehouse next door. When I called the front desk to ask about the mix up, they essentially said “you didn’t book that room” and if you did “prove it.” They took my reservation Info paper at check in and never gave it back so I called back and asked for that back and she told me I could come get it. Just not the kind of service you expect when checking into a semi nice hotel. Otherwise, it was clean, well kept and breakfast was included (not the best- but free). Also, the location is not good. It’s on a major highway and north of town so walking is not really an option. We had to get a 10 min plus grab or taxi everywhere we went. Not the worst place I’ve stayed but I wouldn’t go back.
2019 年 12 月入住 3 晚
Wintree City Resort Chiangmai 于 2020年01月24日 的回复
Dear Patrick, Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and very sorry to hear that you did not have a fully satisfactory experience at our hotel. Please know that your feedback is extremely valuable to us. We will take your comments under consideration as we continually work to improve our guest experience and make enhancements to deliver a more comfortable stay for all of our guests. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were incredibly helpful and kind, the bed was the most luxurious and comfortable I’ve ever slept in, and the shower was hot and great pressure- I highly recommend Wintree!
2020 年 1 月入住 1 晚
Wintree City Resort Chiangmai 于 2020年01月9日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us. It brings us great joy to hear that you enjoyed many aspects of your stay including the comfortable room, as well as the warm service rendered by our associates. Rest assured that your kind words will be passed on. It's something our staff takes great pride in, so we value your feedback, and certainly look forward to welcoming you back soon!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 1 晚
WintreeTeam 于 2019年12月11日 的回复
Thank you for choosing to stay with us and for sharing your positive experience with us. so we value your feedback, and certainly look forward to welcoming you back soon!

10/10 超赞

Oscar，Ft Lauderdale

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is better than the pictures if you are going to chiang mai have no fearthis is the place a 5 star hotel at a super awesome price.... i have been in 4 different hotel in my trip so far and.....#1
2019 年 11 月入住 3 晚
Wintree Team 于 2019年12月3日 的回复
Greeting from Wintree City Resort Chiangmai. Your feed back is very appreciated and we hope you a most comfortable and memorable stay with us.

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚
Wintree Team 于 2019年11月18日 的回复
Dear Christopher, Greeting from Wintree City Resort Chiangmai. Your feedback is very appreciated and we hope you the most comfortable and memorable stay with us.

10/10 超赞

Gregory

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Go for it great hotel at an affordable price.
Great hotel, clean, nice service, great bed, clean shower, great lobby, a small gym and 3 pools. The hotel and the region was that nice that I decided to stay one night extra.
2019 年 10 月入住 3 晚
Wintree Team 于 2019年10月15日 的回复
Dear Sir, Thank you for your quick feedback. Your comments will be shared with our team for their encouragement for better service. We do hope you enjoin you're staying with us. With best regards.