「SuiTree was a wonderful place to stay for my first trip to Costa Rica. The reception on arrival was warm and welcoming. The room was exactly as pictured - no surprises and everything was in working order. The staff were excellent - every single person I interacted with was genuinely happy to be of service. Special mentions go to Grace, Carlos, and Johnny who made the experience exceptional! Since I traveled during the low season, the property was undergoing some renovations, but this was made...
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...