预订科伦坡酒店宾馆住宿限时优惠

“The staff need to be re-trained. House keeping was inconsistent - four towels, then two. Six waters, then none. Laundry had to be chased. The staff at the breakfast restaurant were appalling. Cutting in front all the time when walking, standing in groups talking whilst we were trying to open doors. Being told to move tables! Unhelpful at best. This is not a five star experience. Not even close.”

“Nice service ”

“Beautiful hotel, very centrally located and right next to the ocean. Our room was nice and spacious and clean. Staff and management were very nice and helpful all around. Eg 1: I had hurt my ankle the previous day, and over our 2 day stay, they assisted my wife in getting ice for my leg. Eg 2: We also needed a screwdriver to remove the battery from a toy we bought (for plane travel), and the staff went out of their way to help out with it (laughing at us). The breakfast and dinner buffet……

“The view is amazing from the room”

“Well located, no frills but everything worked. Clean with pleasant staff.”

“Helpful staff. Breakfast and lunch buffet is nice but not much international choices, most are Indian style. ”

“We had a late flight arriving into Colombo - so checked in for 1 night only. Room was fairly big but we had issue with the bathroom door which was difficult to slide in and out. Breakfast was a buffet with good options.”

“They put me in a smoking room at the first night. Housekeeping didn’t go a good job in cleaning the toilet. ”

“Loud music in the area during the weekend”