预订加勒比海岸酒店宾馆住宿限时优惠

“Everything was perfect ”

“Room was ok, I was not able to use the TV, there is no fridge, no hair dryer and no safe. Place looks new but still need some improvements.”

“perfect”

“Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour……

“Great hotel and staff”

“Excellent location, spacious rooms and helpful staff”

“Nice hotel, staff is excellent, rooms are comfortable. Swimming pools are awesome, swim up bar is perfect and the bartenders Andres is the best”

“The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back ”

“Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel……

“Muy amables, cuarto limpio, desayuno buenísimo.”

“Me sentí muy incómoda porque al llegar me hicieron un downgrade de la habitacion y simplemente me dijeron que eso es lo que había, mas o menos qje de malas. Servicio al cliente bien precario. Logré al final lo que me merecía pero habria preferido desde el principio que me trataran como corresponde tratar a un cliente”

“Staff was very nice and helpful. The property was clean for the most part, but the tubs filled up during showers. I would book again!”

“El check in debe ser más organizado y rápido, de lo contrario se pierde mucho tiempo. ”

“Hotel nice ”