哥斯達黎加精品酒店

「I was unaware that we were to receive a one time 20% discount for food, staff at check in doesn’t match what Expedia says it should provide. Even a room upgrade wasn’t mentioned. We still enjoyed our stay very much so…」

「We spent 10 wonderful days at Issimo Suites and would happily return. We were surprised with an upgrade to a beautiful loft suite that felt like a cozy log cabin tucked into the rainforest. Waking up every morning surrounded by nature was unforgettable-we spotted countless tropical birds and, incredibly, all five monkey species found in the Manuel Antonio area right from our balcony. The sunsets overlooking the jungle and the Pacific Ocean were breathtaking. The hotel has a charming retro...

「La atención muy ineficiente llegamos al hotel,nos dijeron que no había disponibilidad de habitaciones tuvimos que esperar un montón para que nos brindaran una habitación que no era súper pequeña y incómoda . La de recepción no nos supo dar una razón no podíamos cancelar la reservación esto fue terrible muy mala experiencia.」

「The checking-in was extremely low, the person in charge seemes not to be knowledgeable about the process. The rooms were supposed to be paid in full. At the check out they messed up, charging me what I already paid. When I realized the error, nad they the agreed that was an error on their side, they told 15-30 day to reimburse the wrong charges. Really not a very good customer service at the front desk. Restaurant and other areas the service was excellent.」

「Nice hotel」

「Las vistas son espectaculares, la piscina es hermosa y la atención del personal sobresaliente. El lugar es especial para celebraciones en pareja y para relajarse. El masaje en el SPA también estuvo excelente!」

「Beautiful resort, HOWEVER, if you aren't an entomologist you might not like your stay here. The doors don't seal, the windows don't seal, the outdoor shower doesn't seal, and that results in every bug and small animal in your villa. That is unacceptable for a "4 star" resort. While it wasn't the end of the world for us, having a June bug fly in your hair while in bed can be very unnerving or the squawk of a lizard on the ceiling at 3am can be annoying. We're not talking about a little gecko...