德利孔度假短租

“我們有4個人，租這家附有廚具的飯店兩晚。我們準備食材打算在飯店煮晚餐，但我們到飯店時發現雖然有爐具，但却沒有任何一個鍋子（包括湯鍋跟炒鍋），有烤箱，卻沒有烤架、烤盤。 我們打第一次電話給飯店，飯店說馬上送來，我們等了一小時，打了第二次電話，飯店說20分鐘會到，於是我們等了兩小時，沒有半個人來，飯店讓我們一直等也都沒聯絡我們，我們打了第三次電話，結果飯店說晚上不送來了，要隔天早上9:00後才送，我們要求賠償，飯店要我們寫mail，我們寫了，到現在沒有收到任何回覆。 隔天早上，我們外出時，飯店送來兩個湯鍋放在爐上，一個直徑約24公分，一個約直徑12公分，不僅小，而且還很髒。這樣的服務真的太差了，附有廚具卻不能讓人做飯，跟飯店所提的設備根本不相符，飯店是違約的。”

“Room is clean, but AC vents in the bathroom need to be dusted as you can see the dust is getting thick. But aside from that, the room is clean and the place is nice. It is also very near a tram station so very convenient.”

“Good”

“A lot of ants in the room”

“房间整洁，设施全新，地段优越，就在老城中心，步行可逛完整个老城，无可挑剔。酒店在线客服回复很快，无后顾之忧。”

“Küche und Bad wird mit anderen Bewohnern geteilt”

“Clean and very functional apartment in an amazing location. Short walk to great restaurants, the lake, trams, and the train station. Host is very responsive to phone calls.”

“照片跟實際入住有點落差，建議每間應拍與實際房間內相同的照片，以利住房前可以正確判斷。浴室太暗，也太狹小，可惜了點。”

“The room would have been decent if it weren’t for the leaking air conditioning, broken door handle, lack of WiFi and no curtains. There is no reception or help available at the property, and to get in contact with the host you need to call a Swiss number (which simply is not possible with my phone plan and would have been expensive either way). Upon talking to some other guests, the WiFi had been out of service for multiple days. Would not recommend.”

“第二天遇到同棟有客人在咆哮 實在令人害怕”