「We stayed for one night only and the reception was friendly. We bought a plug-in air freshener as the room smelt funky. The single bed was uncomfortable. Very noisy at night due to karaoke - but this was the summer in Paignton so I guess it’s normal. Hotel is near the main strip so very convenient. 」
「The inside of the hotel was nice. We were disappointed that the outside of the property wasn't kept clean and tidy. The outside pool was closed and looked like it hadn't been used in a while. We had booked a balcony bay view and the room we were given didn't have a view because everything was overgrown and the loungers hadn't been cleaned. We managed to get a different room with the help of one of the helpful staff members, but was disappointed that we couldn't use the balcony because it had...
「Very clean hotel with very helpful staff however the restaurant menu should be changed more we stayed 4days but due to the poor menu we only ate in the restaurant once, due to the location it is very difficult to eat in other places
The facilities were excellent」
「Lovely stay, just a few yards from the sea front. Lisa and Christophe made us feel very welcome. The swimming pool was great and just what you need after a long drive or busy day around Torbay. The breakfasts we enjoyed each morning were delicious and kept us full throughout the day. Would definitely return and highly recommend a stay at the lovely Charterhouse if you're looking for somewhere to stay in Torquay.」
「The rooms were freezing and when we informed the manager we were told that the heating was broken. It was about 3 degrees outside that night and they didn’t even attempt to give us an electric heater or anything.」
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